Try starting in Safe Mode by continuously tapping the F8 key.
"Alistair" <Alistair@xxxxxx> wrote in message
news:391CCD1B-2D39-4ABE-B389-EE350EAD06F7@xxxxxx
Quote:
> Hello All,
> I've got 64bit ultimate vista. Update downloaded automatically. I
> restarted the computer. When it came to the "Welcome" screen - it has
> frozen
> & it says "Please wait" - it's been saying that for the past hour. Anyone
> else experiencing this - I really need to get access to my files.
>
> Any information would be greatly appreciated.
>