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Old 02-15-2008   #1 (permalink)
paula
Guest


 

cancel only by phone?

Hello,
I looked into cancelling my OneCare subscription and the only way I can see
to do this is by calling Customer Service? Is that correct? I am surprises
one can't just do this via email. I just cancelled a giganews account and
all that was required was a short online form. Does anyone have experience
cancelling OneCare or know of an alternative method? Not that calling would
be so horrible I just don't want to go through long hold times and having to
answer questions or being prodded not to cancel. Anyone with experience to
share?
TIA
Paula