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Old 02-15-2008   #2 (permalink)
StephenB
Guest


 

Re: cancel only by phone?

"paula" <nospamnono@xxxxxx> wrote:
Quote:

>Hello,
>I looked into cancelling my OneCare subscription and the only way I can see
>to do this is by calling Customer Service? Is that correct? I am surprises
>one can't just do this via email. I just cancelled a giganews account and
>all that was required was a short online form. Does anyone have experience
>cancelling OneCare or know of an alternative method? Not that calling would
>be so horrible I just don't want to go through long hold times and having to
>answer questions or being prodded not to cancel. Anyone with experience to
>share?
>TIA
>Paula
Calling is the only way, but they don't do any prodding to not cancel, to the
best of my knowledge.
-steve

--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator
sboots@xxxxxx