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Old 02-18-2008   #2 (permalink)
Alan Morris [MSFT]


 
 

Re: Lexmark X2480 install problem (Vista Ultimate).

It's possible you have a corrupted setup file

Will any other USB devices install on your machine?

Error message when you try to install a new hardware device in Windows
Vista: "Windows encountered a problem installing the driver software for
your device"
http://support.microsoft.com/kb/937187


--
Alan Morris
Windows Printing Team
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This posting is provided "AS IS" with no warranties, and confers no rights.

"Roar Eriksen" <roar@xxxxxx> wrote in message
news:Ob68hsMcIHA.3696@xxxxxx
Quote:

> Hello, I bought a Lexmark X2480 and I am unable to install it on my
> system. I do not have the driver cd as I bought it as a return-product,
> and I downloaded the newest driver from Lexmark.com, but I am unable to
> install it on Vista Ultimate. I use the downloaded driver program, follow
> the setup and insert the USB-cable when required, but after the setup it
> just says that the driver is not installed.
>
> And during the installation the Windows hardware installation driver
> dialog pops up and does not go away, so I guess it does not get installed
> anyway. I have tried to install the drivers manually using the .INF but I
> only get an error saying that it doesn't find the driver.
>
> And yes, I do install it with administrative privileges. Hope you have
> anything, thank you!
>
>

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