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Old 02-18-2008   #18 (permalink)
Leonard Grey


 
 

Re: No Web access after installing Update KB944533

When someone says they "disabled their Kaspersky firewall", who knows
what that means? Does it mean they disabled the entire program ('pause
protection') or does it mean they opened the program and disabled just
the firewall component?

In any case, in the 13 months that I have been using KIS, I have yet to
have it prevent me from using the internet in any way.

Of course, as with any firewall, if someone doesn't understand how it
works and/or how to use it, they can easily hoist their own petard. For
example, one situation you commonly see in these newsgroups is where an
update to a web browser causes the firewall to react - the firewall sees
the browser has been modified - and the user denies the updated browser
internet access.

Also, KIS and KAV have an excellent user forum where very experienced
and knowledgeable users help each other out.

---
Leonard Grey
Errare humanum est

Robert Aldwinckle wrote:
Quote:

> "Leonard Grey" <Leonard@xxxxxx> wrote in message
> news:OLbr3OScIHA.484@xxxxxx
Quote:

>> I'm sorry but I wasn't paying attention and so didn't read your question
>> about diagnostics in Kaspersky.
>>
>> When I install software, including updates from Microsoft, I "Pause
>> Protection" in KIS. This disables all components, including the
>> firewall. While KIS is 'paused' I rely on my NAT router to act as an
>> (incoming) firewall.
>
>
> That could be a good tip. Is there anything else that users could be doing
> when they say that they have disabled their Kaspersky firewall?
> More particularly, I wonder what other components they might not be disabling
> which could be the ultimate cause of the interference, e.g. during the install,
> which would make the state of the Kaspersky firewall component irrelevant?
>
>
Quote:

>> Obviously, I wouldn't do this unless I was confident about what I was
>> installing and that my system was clean to begin with. If I didn't have
>> the router I would disable File AntiVirus and Proactive Defense. Even
>> with the router, if I feel an installation is going to take more than a
>> few minutes I disconnect my computer from my cable modem - it's a
>> reminder in case I forget to re-enable KIS. My modem maintains its
>> connection to the internet even if its connection to my computer is
>> turned off.
>
>
> All good practice.
>
>
Quote:

>> And my OS is XP. Does that...<avoids eye contact>...matter?
>
>
> Who knows? ; ) The posters in this thread seem to be using Vista
> so your result might at least be an example of "YMMV". <eg>
>
>
> Robert
> ---
>
>
Quote:

>> ---
>> Leonard Grey
>> Errare humanum est
>>
>> Robert Aldwinckle wrote:
Quote:

>>> "Leonard Grey" <Leonard@xxxxxx> wrote in message
>>> news:uk7bWDPcIHA.288@xxxxxx
>>>> I should know better than to stick my nose in here, but FWIW I have KIS
>>>> 7 and have experienced no trouble with IE 7 or internet connectivity
>>>> after February's updates. I use all of KIS's modules except for the
>>>> Parental Control, which I don't need. Yet.
>>>
>>> Leonard,
>>>
>>> Can you answer my question about diagnostics in Kaspersky?
>>>
>>> Also, do you allow it to run when you do the install step?
>>>
>>> Finally, is your OS Vista too? <eg>
>>>
>>>
>>> Robert
>>> ---
>>>
>>>
>
>
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