I am having the same problem with error 1402. Even after assigning
Administrator permission to the registry keys in question, Office 2007 Small
Business still cannot install. See balow for specific error:
---
Description
Microsoft Office Small Business 2007 Trial setup did not complete
successfully. We are sorry for the inconvenience.
Problem signature
Problem Event Name: Office12Setup
Problem Signature 01: {91120000-00CA-0000-0000-0000000FF1CE}
Problem Signature 02: 12.0.4518.1014
Problem Signature 03: UnregisterExtensionInfo
Problem Signature 04: 1603
Problem Signature 05: 0x1402
Problem Signature 06: Error 1402.Setup cannot open the registry key
UNKNOWN\.pcb\PCBFile\ShellNew. Verify that you have suff
Problem Signature 07: X
OS Version: 6.0.6000.2.0.0.256.6
Locale ID: 1033
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I am running Windows Vista Business
Dell Dimension E521
AMD Athlon X2 64 Dual Core 4600+
3GB PC2 4200 Mem
256MB ATI Radeon X1300
Thanx.
"Frustrated Scott" wrote:
Quote:
> I've been going with erk's tacic for over a week now and still have not
> gotten it fully installed, any other suggestions.
>
> "Frustrated Scott" wrote:
> Quote:
> > I have attempted to install Office Professional Plus 2007and get this error:
> >
> > Microsoft Office Porfesional Plus 2007 encountered an error during setup.
> >
> > Error 1402. Setup cannot open the registry key
> > UNKNOWN\.wll\Word.Addin.8\ShellNew. Verify that you have sufficient
> > [ermission to access the registry. (Paraphrase on the rest) Contact
> > Microsoft for help
> >
> > I have been into the registry and found the this key I do not have
> > permission to access it and after attempting to gain access I was still
> > continually denied. Any and all help would be appreciated. Thank you.