have you tried disabling all non-essential services in msconfig except the
windows installer and reboot. then try installing again. The reactivate
service and re-start again.
"MerlinsWeb" <MerlinsWeb@xxxxxx> wrote in message
news:B0FF796D-45EF-4C3B-8BB9-D21BA4A6F028@xxxxxx
Quote:
> I am having the same problem with error 1402. Even after assigning
> Administrator permission to the registry keys in question, Office 2007
> Small
> Business still cannot install. See balow for specific error:
>
> ---
> Description
> Microsoft Office Small Business 2007 Trial setup did not complete
> successfully. We are sorry for the inconvenience.
>
> Problem signature
> Problem Event Name: Office12Setup
> Problem Signature 01: {91120000-00CA-0000-0000-0000000FF1CE}
> Problem Signature 02: 12.0.4518.1014
> Problem Signature 03: UnregisterExtensionInfo
> Problem Signature 04: 1603
> Problem Signature 05: 0x1402
> Problem Signature 06: Error 1402.Setup cannot open the registry key
> UNKNOWN\.pcb\PCBFile\ShellNew. Verify that you have suff
> Problem Signature 07: X
> OS Version: 6.0.6000.2.0.0.256.6
> Locale ID: 1033
> ---
>
> I am running Windows Vista Business
> Dell Dimension E521
> AMD Athlon X2 64 Dual Core 4600+
> 3GB PC2 4200 Mem
> 256MB ATI Radeon X1300
>
> Thanx.
>
>
> "Frustrated Scott" wrote:
> Quote:
>> I've been going with erk's tacic for over a week now and still have not
>> gotten it fully installed, any other suggestions.
>>
>> "Frustrated Scott" wrote:
>> Quote:
>> > I have attempted to install Office Professional Plus 2007and get this
>> > error:
>> >
>> > Microsoft Office Porfesional Plus 2007 encountered an error during
>> > setup.
>> >
>> > Error 1402. Setup cannot open the registry key
>> > UNKNOWN\.wll\Word.Addin.8\ShellNew. Verify that you have sufficient
>> > [ermission to access the registry. (Paraphrase on the rest) Contact
>> > Microsoft for help
>> >
>> > I have been into the registry and found the this key I do not have
>> > permission to access it and after attempting to gain access I was still
>> > continually denied. Any and all help would be appreciated. Thank you.