Keep sending the weekly mails to HP. I'm not sure they listen to their own
developers though.
I know some group at HP is working on a new signed / certified driver that
contains the duplex orientation fix as well as any other fixes.
In the meantime, one of the HP driver developers who work on the Microsoft
Campus gave me the driver file for this issue
send me mail directly
alanmo
microsoft.com
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1
This posting is provided "AS IS" with no warranties, and confers no rights.
"rgb401" <rgb401.359ikh@xxxxxx-mx.forums.vistaheads.com> wrote in message
news:rgb401.359ikh@xxxxxx-mx.forums.vistaheads.com...
Quote:
>
> Have gone 'round and 'round with HP "*Total Care*" on this issue, with
> them continually insisting that I have stated that the machine dosen't
> print on both sides.....they don't read! The latest response from them
> is that the 7310 duplex head to toe problem "a known issue with Vista"
> and (again) they lay the fix on Microsoft's door, suggesting that I
> await Vista's SP-1 for resolvement. Other statements from them
> indicated that their crack advanced tech group was hard at work on the
> fix...that was last September
> (07). Like others, it performed properly in XP....so it goes. I though
> sending e-mails to them four times a month would stir 'em into
> action...but...alas...
> it has not worked.
> I did sign up for auto 7310 "updates"...that url is:
> 'Subscriber's choice'
> (http://h71036.www7.hp.com/hho/cache/...0-225-121.aspx)
>
> rgb401
>
>
> --
> rgb401
> Posted via http://www.vistaheads.com
>