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Old 02-27-2008   #3 (permalink)
Michael Faklis
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Re: Uninstalling OneCare disabled all of my CD/DVD Drives

I regret that the same problem happened on my Vista Ultimate machine. I ran
the script you referenced, even though it states it's for XP only. It
didn't fix the problem.

I couldn't do the System Restore on the Vista machine, because System
Restore was mysteriously turned off and all of my restore points were gone.
I know System Restore was on last week. When I uninstall the
drives/drivers, the "Found New Hardware" just brings them back with Code 19.

How can I get my CD/DVD drives back from Code 19 land?

- Michael Faklis




"StephenB" <sboots@xxxxxx> wrote in message
news:4h04s3pgtajmmmfvaa30hbr9s54m3rl3pu@xxxxxx
Quote:

> "Michael Faklis" <Michael_Faklis@xxxxxx> wrote:
>
Quote:

>>I had OneCare v2 on my XP Pro laptop and when the annual renewal
>>approached,
>>I decided to uninstall it and go to Norton 360. I uninstalled OneCare
>>with
>>the Remove Applications applet, but upon rebooting all (3) of my CD/DVD
>>drives were unusable with Code 19 (corrupted registry).
>>I finally did a System Restore to yesterday. The CD/DVD drives are
>>working
>>again. Now I have the (red) OneCare icon back on the tool bar, but it
>>seems that all of its' services are off, since I have a large list of
>>Urgent
>>messages. How can I remove OneCare while retaining use of my CD/DVD
>>drives.
>>
>>- Michael Faklis Michael_Faklis@xxxxxx
>>
> Go ahead and uninstall OneCare again.
> Then use this script,
> http://www.dougknox.com/xp/scripts_d...cd_dvd_fix.htm,
> to restore the drives to Windows Explorer. This problem happens in Windows
> with
> some burning software removal.
>
> -steve
> --
> Stephen Boots
> MVP Windows Live
> Windows Live OneCare Forum Moderator
> sboots@xxxxxx