That is particularly troubling that you had this happen on two machines with
different operating systems. I don't know if Doug's script is meant to work on
Vista, but it would appear not, since you were unable to solve the problem. Did
you make sure to save the script and right click it and select Run as
Administrator?
What's common on these two machines? Any other CD/DVD burning software that
existed pre-OneCare or was installed post-OneCare?
Try the information here:
http://www.randomfix.com/2007/04/12/...dvd-rom-drive/
-steve
"Michael Faklis" <Michael_Faklis@xxxxxx> wrote:
| Quote: |  | |
|
>I regret that the same problem happened on my Vista Ultimate machine. I ran
>the script you referenced, even though it states it's for XP only. It
>didn't fix the problem.
>
>I couldn't do the System Restore on the Vista machine, because System
>Restore was mysteriously turned off and all of my restore points were gone.
>I know System Restore was on last week. When I uninstall the
>drives/drivers, the "Found New Hardware" just brings them back with Code 19.
>
>How can I get my CD/DVD drives back from Code 19 land?
>
>- Michael Faklis
>
>
>
>
>"StephenB" <sboots@xxxxxx> wrote in message
>news:4h04s3pgtajmmmfvaa30hbr9s54m3rl3pu@xxxxxx | Quote: | | | |
>> "Michael Faklis" <Michael_Faklis@xxxxxx> wrote:
>> | Quote: | | | |
>>>I had OneCare v2 on my XP Pro laptop and when the annual renewal
>>>approached,
>>>I decided to uninstall it and go to Norton 360. I uninstalled OneCare
>>>with
>>>the Remove Applications applet, but upon rebooting all (3) of my CD/DVD
>>>drives were unusable with Code 19 (corrupted registry).
>>>I finally did a System Restore to yesterday. The CD/DVD drives are
>>>working
>>>again. Now I have the (red) OneCare icon back on the tool bar, but it
>>>seems that all of its' services are off, since I have a large list of
>>>Urgent
>>>messages. How can I remove OneCare while retaining use of my CD/DVD
>>>drives.
>>>
>>>- Michael Faklis Michael_Faklis@xxxxxx
>>>
| | | | | >> Go ahead and uninstall OneCare again.
>> Then use this script,
>> http://www.dougknox.com/xp/scripts_d...cd_dvd_fix.htm,
>> to restore the drives to Windows Explorer. This problem happens in Windows
>> with
>> some burning software removal.
>>
>> -steve
>> --
>> Stephen Boots
>> MVP Windows Live
>> Windows Live OneCare Forum Moderator
>> sboots@xxxxxx | | | | | > | |
| | |
--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator
sboots@xxxxxx