Maybe a different approach will bring out experts who can help get this issue
resolved: Is there a need for the registry keys in Windows Vista to have
various levels of permission? If so, has Microsoft developed a tool which
will allow the registry to become accessible to known applications such as
Office 2007 and the Adobe Suites?
BTW, disabling all non-essential services in msconfig except the windows
installer and rebooting has no effect on the registry. Those problematic
registry keys have the same permission even in safe mode.
Thanx.
"MerlinsWeb" wrote:
Quote:
> Is this a temporary workaround, or does it fix the problem for good? I'm
> having the same 1402 error for the latest Acrobat CS3 update as well; it too
> has failed multiple times.
>
> I have tried running the Office installer as the admin, same error. I have
> disabled anti-virus, no luck. Why have the registry permissions for Vista
> suddenly become inaccessible?
>
> Thanx
>
>
> "That Guy" wrote:
> Quote:
> > have you tried disabling all non-essential services in msconfig except the
> > windows installer and reboot. then try installing again. The reactivate
> > service and re-start again.
> >
> > "MerlinsWeb" <MerlinsWeb@xxxxxx> wrote in message
> > news:B0FF796D-45EF-4C3B-8BB9-D21BA4A6F028@xxxxxx Quote:
> > > I am having the same problem with error 1402. Even after assigning
> > > Administrator permission to the registry keys in question, Office 2007
> > > Small
> > > Business still cannot install. See balow for specific error:
> > >
> > > ---
> > > Description
> > > Microsoft Office Small Business 2007 Trial setup did not complete
> > > successfully. We are sorry for the inconvenience.
> > >
> > > Problem signature
> > > Problem Event Name: Office12Setup
> > > Problem Signature 01: {91120000-00CA-0000-0000-0000000FF1CE}
> > > Problem Signature 02: 12.0.4518.1014
> > > Problem Signature 03: UnregisterExtensionInfo
> > > Problem Signature 04: 1603
> > > Problem Signature 05: 0x1402
> > > Problem Signature 06: Error 1402.Setup cannot open the registry key
> > > UNKNOWN\.pcb\PCBFile\ShellNew. Verify that you have suff
> > > Problem Signature 07: X
> > > OS Version: 6.0.6000.2.0.0.256.6
> > > Locale ID: 1033
> > > ---
> > >
> > > I am running Windows Vista Business
> > > Dell Dimension E521
> > > AMD Athlon X2 64 Dual Core 4600+
> > > 3GB PC2 4200 Mem
> > > 256MB ATI Radeon X1300
> > >
> > > Thanx.
> > >
> > >
> > > "Frustrated Scott" wrote:
> > >
> > >> I've been going with erk's tacic for over a week now and still have not
> > >> gotten it fully installed, any other suggestions.
> > >>
> > >> "Frustrated Scott" wrote:
> > >>
> > >> > I have attempted to install Office Professional Plus 2007and get this
> > >> > error:
> > >> >
> > >> > Microsoft Office Porfesional Plus 2007 encountered an error during
> > >> > setup.
> > >> >
> > >> > Error 1402. Setup cannot open the registry key
> > >> > UNKNOWN\.wll\Word.Addin.8\ShellNew. Verify that you have sufficient
> > >> > [ermission to access the registry. (Paraphrase on the rest) Contact
> > >> > Microsoft for help
> > >> >
> > >> > I have been into the registry and found the this key I do not have
> > >> > permission to access it and after attempting to gain access I was still
> > >> > continually denied. Any and all help would be appreciated. Thank you.
> >
> >