Lou

When I try to use the backup and restore program from control panel to create
a file backp on my external hard drive, the backup fails. I get the following
error message:
"Backup did not complete successfully. File backup could not start for the
following reason: Access is denied. (0x80070005).

I am running Norton Internet Security 2008. I have turned off the windows
firewall and stopped the norton firewall.

Anyone run across this and know how to handle it? I don't see any posts
about it.

--
Lou