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Old 03-01-2008   #5 (permalink)
Malke


 
 

Re: A disk read error has occurred; press Ctrl-Alt-Del to restart

teclive wrote:
Quote:

>
> I was so hoping not to get that as a reply
>
> My system is reburbished, i tried contacting HP this morning but they
> were hopeless, told me they could not help me because my system was not
> purchased directly from them.
> I tried contacting the company it was bought from and they just keep
> giving me the support phone number for HP
>
> what would cause the HD to die any ideas? would it have been that
> camera?
Hard drives are mechanical devices. Mechanical devices die. You were not
responsible for the hard drive dying (unless you dropped the computer or
otherwise treated roughly). Call HP and order the restore disks for your
model computer. That will cost around $20. Then go out and buy a
replacement hard drive and use the restore disks to get your system back up
and running.

Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
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