Thread: Outllook 2007
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Old 03-03-2008   #2 (permalink)
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Re: Outllook 2007

There are reports that this can be caused by an addin, either
Norton or Acer figerprint reader (eDataSecurity)
are you able to open Outlook using the safe switch?
Is there an update or FAQ on Acer site regarding the fingerprint reader?

You could try this;
1. open the regsitry editor
2. got key HKLM\Software\Microsoft\Office\Outlook\Addins\
3. Locate the add-in (eDataSecurity)
4. set the LoadBehavior to 0


"Mae" <Mae@xxxxxx> wrote in message
news:4BB529A0-AB89-4E6B-9D2A-68A228A4ADB4@xxxxxx
Quote:

>I successfully installed Outlook 2007. It went through the configuration
> process and rebooted. When I try to open the application, I am getting an
> Outlook.exe error message that says MSVCR80.dll component missing and it
> suggested that I uninstall and reinstall which I've done four times.
> Before
> it closes the program, it says that the problem is with the MS Operating
> System. I went to the website and downloaded Vista SP1 . I was able to
> open
> the app one time by accessing it directly from the D: drive where the
> software was loaded. It overrode the shutdown of the program one time and
> I
> then got an error message for the missing component RTFHTML.dll. I've
> searched the pc and have located both of these components in multiple
> areas.
>
> I am using an Acer Aspire 3100 pc. An acquaintance at MS told me that
> there's some conflict with Acer, but I don't see any warning on the
> software
> box that tells me I should expect anything but wonderful results.

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