DL - Thank you for the information. I don't feel confident enough to mess
with the registry. I spoke to someone at Geek Squad after posting this
message and he suggested that my problem is a result of the free 90 trial
Office software that was preloaded on the pc. He suggested that I do a disc
recovery and restore Windows. He said that you never fully uninstall the
eval software. Can you believe that?
"DL" wrote:
Quote:
> There are reports that this can be caused by an addin, either
> Norton or Acer figerprint reader (eDataSecurity)
> are you able to open Outlook using the safe switch?
> Is there an update or FAQ on Acer site regarding the fingerprint reader?
>
> You could try this;
> 1. open the regsitry editor
> 2. got key HKLM\Software\Microsoft\Office\Outlook\Addins\
> 3. Locate the add-in (eDataSecurity)
> 4. set the LoadBehavior to 0
>
>
> "Mae" <Mae@xxxxxx> wrote in message
> news:4BB529A0-AB89-4E6B-9D2A-68A228A4ADB4@xxxxxx Quote:
> >I successfully installed Outlook 2007. It went through the configuration
> > process and rebooted. When I try to open the application, I am getting an
> > Outlook.exe error message that says MSVCR80.dll component missing and it
> > suggested that I uninstall and reinstall which I've done four times.
> > Before
> > it closes the program, it says that the problem is with the MS Operating
> > System. I went to the website and downloaded Vista SP1 . I was able to
> > open
> > the app one time by accessing it directly from the D: drive where the
> > software was loaded. It overrode the shutdown of the program one time and
> > I
> > then got an error message for the missing component RTFHTML.dll. I've
> > searched the pc and have located both of these components in multiple
> > areas.
> >
> > I am using an Acer Aspire 3100 pc. An acquaintance at MS told me that
> > there's some conflict with Acer, but I don't see any warning on the
> > software
> > box that tells me I should expect anything but wonderful results.
>
>
>