That is patently incorrect
If a trial was provided & you recover your PC to factory specs then the
trial will also be recovered.
However it is neccessary to uninstall any trial prior to installing a retail
version, and in any case if the trial was installed you wouldnt be able to
install your version of Outlook since only a single instance of outlook can
be installed
If you open eg Word 2007, in Help about does it mention anything about
trial?
"Mae" <Mae@xxxxxx> wrote in message
news
396F50A-2C14-4D8E-A0EA-23B205D377B3@xxxxxx
Quote:
> DL - Thank you for the information. I don't feel confident enough to
> mess
> with the registry. I spoke to someone at Geek Squad after posting this
> message and he suggested that my problem is a result of the free 90 trial
> Office software that was preloaded on the pc. He suggested that I do a
> disc
> recovery and restore Windows. He said that you never fully uninstall the
> eval software. Can you believe that?
>
>
> "DL" wrote:
> Quote:
>> There are reports that this can be caused by an addin, either
>> Norton or Acer figerprint reader (eDataSecurity)
>> are you able to open Outlook using the safe switch?
>> Is there an update or FAQ on Acer site regarding the fingerprint reader?
>>
>> You could try this;
>> 1. open the regsitry editor
>> 2. got key HKLM\Software\Microsoft\Office\Outlook\Addins\
>> 3. Locate the add-in (eDataSecurity)
>> 4. set the LoadBehavior to 0
>>
>>
>> "Mae" <Mae@xxxxxx> wrote in message
>> news:4BB529A0-AB89-4E6B-9D2A-68A228A4ADB4@xxxxxx Quote:
>> >I successfully installed Outlook 2007. It went through the
>> >configuration
>> > process and rebooted. When I try to open the application, I am getting
>> > an
>> > Outlook.exe error message that says MSVCR80.dll component missing and
>> > it
>> > suggested that I uninstall and reinstall which I've done four times.
>> > Before
>> > it closes the program, it says that the problem is with the MS
>> > Operating
>> > System. I went to the website and downloaded Vista SP1 . I was able
>> > to
>> > open
>> > the app one time by accessing it directly from the D: drive where the
>> > software was loaded. It overrode the shutdown of the program one time
>> > and
>> > I
>> > then got an error message for the missing component RTFHTML.dll. I've
>> > searched the pc and have located both of these components in multiple
>> > areas.
>> >
>> > I am using an Acer Aspire 3100 pc. An acquaintance at MS told me that
>> > there's some conflict with Acer, but I don't see any warning on the
>> > software
>> > box that tells me I should expect anything but wonderful results.
>>
>>
>>