I checked for "trial". It is not there.
The Outlook 2007 was a separate purchase. I opted to purchase Home &
Student 2007 version and then purchased Outlook 2007 (not part of the
original suite).
I see what you're saying about the recovery. Would you recommend that I do
it in a multi-step process? Delete the Home/Student 2007 software; Recover
the original factory settings to get the dll's back in line; delete the eval
copy of MS Office; reinstall Home/Student; reinstall Outlook 2007? Do you
think that would get it?
Thank you for your help
"DL" wrote:
Quote:
> That is patently incorrect
> If a trial was provided & you recover your PC to factory specs then the
> trial will also be recovered.
>
> However it is neccessary to uninstall any trial prior to installing a retail
> version, and in any case if the trial was installed you wouldnt be able to
> install your version of Outlook since only a single instance of outlook can
> be installed
>
> If you open eg Word 2007, in Help about does it mention anything about
> trial?
>
> "Mae" <Mae@xxxxxx> wrote in message
> news
396F50A-2C14-4D8E-A0EA-23B205D377B3@xxxxxx Quote:
> > DL - Thank you for the information. I don't feel confident enough to
> > mess
> > with the registry. I spoke to someone at Geek Squad after posting this
> > message and he suggested that my problem is a result of the free 90 trial
> > Office software that was preloaded on the pc. He suggested that I do a
> > disc
> > recovery and restore Windows. He said that you never fully uninstall the
> > eval software. Can you believe that?
> >
> >
> > "DL" wrote:
> > Quote:
> >> There are reports that this can be caused by an addin, either
> >> Norton or Acer figerprint reader (eDataSecurity)
> >> are you able to open Outlook using the safe switch?
> >> Is there an update or FAQ on Acer site regarding the fingerprint reader?
> >>
> >> You could try this;
> >> 1. open the regsitry editor
> >> 2. got key HKLM\Software\Microsoft\Office\Outlook\Addins\
> >> 3. Locate the add-in (eDataSecurity)
> >> 4. set the LoadBehavior to 0
> >>
> >>
> >> "Mae" <Mae@xxxxxx> wrote in message
> >> news:4BB529A0-AB89-4E6B-9D2A-68A228A4ADB4@xxxxxx
> >> >I successfully installed Outlook 2007. It went through the
> >> >configuration
> >> > process and rebooted. When I try to open the application, I am getting
> >> > an
> >> > Outlook.exe error message that says MSVCR80.dll component missing and
> >> > it
> >> > suggested that I uninstall and reinstall which I've done four times.
> >> > Before
> >> > it closes the program, it says that the problem is with the MS
> >> > Operating
> >> > System. I went to the website and downloaded Vista SP1 . I was able
> >> > to
> >> > open
> >> > the app one time by accessing it directly from the D: drive where the
> >> > software was loaded. It overrode the shutdown of the program one time
> >> > and
> >> > I
> >> > then got an error message for the missing component RTFHTML.dll. I've
> >> > searched the pc and have located both of these components in multiple
> >> > areas.
> >> >
> >> > I am using an Acer Aspire 3100 pc. An acquaintance at MS told me that
> >> > there's some conflict with Acer, but I don't see any warning on the
> >> > software
> >> > box that tells me I should expect anything but wonderful results.
> >>
> >>
> >>
>
>
>