"cc47" <cc47@xxxxxx> wrote in message
news:971ABB90-61F1-4482-BE8F-1DB078C252F2@xxxxxx
Quote:
> what is s/w and if that is the disk yes there was only one and it
> installed
> right just can't get it to connect to desktop computer i have my laptop
> on
> wireless but in same room
> --
> cheryl47
>
> "Bob F." wrote:
> Quote:
>> "cc47" <cc47@xxxxxx> wrote in message
>> news:F3E5EA23-DADB-4E7C-B749-F9EBC707BD33@xxxxxx Quote:
>> > hi, installed hp printer driver on laptop and have a wireless
>> > connection
>> > but
>> > can't get printer to work ? please help any answers on why or what i
>> > am
>> > doing wrong
>> > --
>> > cheryl47
>>
>> Did you load all the s/w that came with the printer, very precisely and
>> in
>> the order specified by the HP documentation? The s/w is very touchy
>> about
>> this. If not, rip it all out and do it precisely as directed.
>>
>> --
>> BobF.
s/w is software and yes "that is the disk". It is not just the fact that it
is loaded, it must be done in the sequence described in the installation
instructors including plugging in all the cables and powering up the
printer. It is connected via USB, is it not? Your wireless is irrelevant.
--
BobF.