"Susan" <Susan@xxxxxx> wrote in message
news:706E504D-A9A5-4096-9B53-CD2F7B48B0C0@xxxxxx
Quote:
> To clarify, there is no "old OS. It's the same OS. My computer came with
> Vista HP, and I reinstalled it, and now I cannot use the backup wizard.
> Just
> to clarify. (Unless you're saying that Vista considers itself an "old" OS
> after reinstall?)
>
>
>
>
> "Mark L. Ferguson" wrote:
> Quote:
>> Copy the files to the hard drive. Open the help and support app and
>> search
>> for backup. There are instructions on using old OS backups.
>>
>> --
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>>
>> Mark L. Ferguson
>>
>> .
>> "Susan" <Susan@xxxxxx> wrote in message
>> news:4E186156-1467-489D-8541-904566DFF66B@xxxxxx Quote:
>> > On Sunday March 2nd I decided to reinstall Vista Home Premium because I
>> > couldn't get Windows Media Center to work. Afterwards, when I plugged
>> > in
>> > my
>> > Seagate external hard drive and tried to use the backup wizard I saw
>> > this
>> > message:
>> >
>> > "The disk containing the backup is not accessible. Please make sure it
>> > is
>> > turned on and connected to the computer."
>> >
>> > I panicked at first because I thought this meant that I would not be
>> > able
>> > to
>> > access the files on my Seagate, but I remembered that I could go the
>> > long
>> > way
>> > by going through windows explorer and clicking on folder after folder
>> > after
>> > folder, etc. I would rather not have to do this, especially since all
>> > I'm
>> > looking for is just one folder! Can anyone offer any suggestions on
>> > what
>> > to
>> > do, or will I just have to accept that I'll have to click through a
>> > thick
>> > maze of folders to try and find what I'm looking for. 
>> When using the Restore Wizard don't choose the 'simple' Restore Files
button.
It can be confusing, since it says, "Restore your files from a backup made
on this computer." but because you reinstalled the OS, technically it's no
longer the 'same' computer.
Choose 'Advanced restore", and then choose "Files from a backup made on a
different computer."
At the next step, point the program to the location of your backup and you
should now be able to restore the files quick and easy.
Hope this helps,
Mic