"joeboy" <joeboy.35tel1@xxxxxx-mx.forums.net> wrote in message
news:joeboy.35tel1@xxxxxx-mx.forums.net...
Quote:
>
> ;635869 Wrote: Quote:
>> "joeboy" <joeboy.35tbt2@xxxxxx-mx.forums.net> wrote in message
>> news:joeboy.35tbt2@xxxxxx-mx.forums.net...> > > Quote:
>> > >
>> > > I have 2 user accounts on my pc, both running WinMail with identical
>> > > options set on both. They are set to check for emails every 5
>> > minutes
>> > > and at startup. One works fine on both options. The other will not
>> > > automatically retrieve emails every 5 minutes. It does retrieve when
>> > it
>> > > is started or when manually receive emails is initiated. Every 5
>> > > minutes, I hear the tone that is set, but it will not retrieve the
>> > > email.
>> > > Any suggestions?
>> > > Joeboy
>> > >
>> > >
>> > > --
>> > > joeboy > > What if any antivirus programs do you have? Some of them
>> > > cause
>> assorted problems in Windows Mail, although seldom immediately. > I am running Norton Antivirus 08. I would think any problem caused
> from it would affect both user accounts?
>
>
> --
> joeboy Most of the Norton antivirus programs are slow enough at causing
problems in Windows Mail that you may not have riun it enough on the
other machine for the problem to appear. So are most of the McAfee
antivirus programs. A recent version of the Trend antivirus program
also causes various problems in Windows Mail. To stop any of these
programs from creating new problems in Windows Mail, you have to
uninstall them, not just disable them. You then often have to run this
cleanup program to take care of what the uninstall left behind:
<http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039>
You sometimes even have to remove your email account under
Windows Mail, then restart Windows Mail and create the account
again.
If this cures your problem, you may want a replacement antivirus
program. I recommend either avast! or AVG, either one with a
custom install that tells it to leave out the part that scans email.
http://www.avast.com/eng/avast_4_home.html http://free.grisoft.com/doc/5390/us/frt/0?prd=aff