<robertmiles@xxxxxx> wrote in message
news:%23HreaXwfIHA.3352@xxxxxx
Quote:
>
> "joeboy" <joeboy.35tel1@xxxxxx-mx.forums.net> wrote in message
> news:joeboy.35tel1@xxxxxx-mx.forums.net... Quote:
>>
>> ;635869 Wrote: Quote:
>>> "joeboy" <joeboy.35tbt2@xxxxxx-mx.forums.net> wrote in message
>>> news:joeboy.35tbt2@xxxxxx-mx.forums.net...> > >
>>> > >
>>> > > I have 2 user accounts on my pc, both running WinMail with identical
>>> > > options set on both. They are set to check for emails every 5
>>> > minutes
>>> > > and at startup. One works fine on both options. The other will not
>>> > > automatically retrieve emails every 5 minutes. It does retrieve
>>> > > when
>>> > it
>>> > > is started or when manually receive emails is initiated. Every 5
>>> > > minutes, I hear the tone that is set, but it will not retrieve the
>>> > > email.
>>> > > Any suggestions?
>>> > > Joeboy
>>> > >
>>> > >
>>> > > --
>>> > > joeboy > > What if any antivirus programs do you have? Some of them
>>> > > cause
>>> assorted problems in Windows Mail, although seldom immediately.
>> I am running Norton Antivirus 08. I would think any problem caused
>> from it would affect both user accounts?
>>
>>
>> --
>> joeboy >
> Most of the Norton antivirus programs are slow enough at causing
> problems in Windows Mail that you may not have riun it enough on the
> other machine for the problem to appear. So are most of the McAfee
> antivirus programs. A recent version of the Trend antivirus program
> also causes various problems in Windows Mail. To stop any of these
> programs from creating new problems in Windows Mail, you have to
> uninstall them, not just disable them. You then often have to run this
> cleanup program to take care of what the uninstall left behind:
>
> <http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039>
>
> You sometimes even have to remove your email account under
> Windows Mail, then restart Windows Mail and create the account
> again.
>
> If this cures your problem, you may want a replacement antivirus
> program. I recommend either avast! or AVG, either one with a
> custom install that tells it to leave out the part that scans email.
>
> http://www.avast.com/eng/avast_4_home.html
>
> http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
> On each of your mail accounts, Outlook, Outlook Express, Windows Mail, or
Windows Live mail (WEB mail have this option in another place you will need
to find it if you access mail that way) go to:
Tools > Accounts > Select your mail account > Properties > Advanced > In
Delivery check: "Leave a copy of message on server". Then to make sure
your account doesn't get full over time, click: "Remove from server after
"X" days". Decide a time period and enter that in 'X' days. You can also
check "Remove from server when deleted from 'Delete Items", > Apply > OK >
Close.
There is an operational situation you will need to decide for yourself, how
you want this to behave. You may decide that one location to be a "master",
so to speak. For example if you only check the "Remove from server when
deleted from 'Delete Items" box at the home computer, if you are on the
road and delete your mail as you read it, a copy may still be available when
you get home in order to re-read and/or file it. On the other hand, if your
spouse reads your mail before you do, on the same account, and deletes it,
you will never see it. So, you have some options.
--
BobF.