Quote: Originally Posted by
dkulow 
I get a message that an unknown error has occured. when I try to delete
permanently some messages, especially those with attached files. This also
applies to some messages without large attached files....seems to be no
consistant pattern. Have run full system check with norton--did not help.
HELP someone--I am NOT a geek, just an old curmudgeon trying to use the
technology...
Thanks
Hi dkulow,
This will help show you how to fix the stuck undeletable email message problem in Windows Mail.
Installing the KB941090 update will just fix the problem for now. You must stop the cause to prevent it from happening again. Read the section titled "FIRST" in this tutorial about antivirus and anti-spyware/adware programs to help prevent this from happening again, then install the KB941090 Microsoft Update in the section titled "SECOND" to fix and be able to delete the stuck message from the problem folder.
Windows Mail problems
Shawn