Vista Forums - View Single Post - 'User Profile Service service failed the logon

permalink · 03-08-2008

Your the man, it works perfectly, JF

"Marek" wrote:

Quote:

> I've just had this problem on my computer, and I just fixed it.
> It seems to be caused by a horrendous bug in Vista that renames your User
> Account Profile as a backup, and then creates a new user account with the
> same name but with nothing in it.
> I googled it and followed several bits of advice but none of them worked,
> but I managed to fix it with a combination of ideas.
> This is how I did it:
>
> 1. Boot up in Safe Mode. To do this, hit the F8 key while the computer is
> booting, and then scroll down to the "Safe Mode" option and press enter. On
> my computer the user account icon appeared, but bigger than normal, and I
> clicked it and it loaded my desktop in safe mode. It came up with an error
> bubble saying that my user account hadn't loaded properly, but i just ignored
> this.
>
> 2. Click the Start Button and in the white "Start Search" space at the
> bottom type "regedit" (without the quotation marks). This will open the
> registry editor.
>
> 3. In the left-hand pane, navigate by clicking the little triangles next to
> the following folders:
> HKEY_LOCAL_MACHINE
> SOFTWARE
> Microsoft
> Windows NT
> CurrentVersion
> ProfileList
>
> You should now have a list of folders all starting with S-1-5- and then a
> number.
> (You might need to drag the divider between the 2 panes of the window across
> so you can read the whole folder name)
> Look at the end of each name and you should see one with .bak at the end of
> it, and there will be another one above it with exactly the same name but
> without .bak at the end.
> The one that's got .bak at the end is your old User Profile that Vista has
> now made into a backup, and the one without .bak after it is the new empty
> User Profile that Vista has created.
> Just to check that this is the case, have a look in the right-hand pane for
> each of the 2 folders and look at what's written after "ProfileImagePath".
> For the folder with .bak at the end it should say C:\Users\ and then your
> usual User Account name, and for the one that doesn't have .bak at the end it
> should say C:\Users\TEMP.
>
> What you need to do now is to rename the folders in the left-hand pane so
> that the one with .bak at the end changes back to being the one containing
> your proper User Profile and the new one without .bak at the end becomes the
> backup. Do do this follow the next step:
>
> 4. Right click on the folder with .bak at the end and then click "rename",
> and just change the ".bak" part to ".bk" - i.e. just remove the "a" from the
> middle - (this is just to allow you to change the other one to have .bak at
> the end). Press enter or click on some blank part of the screen for the
> change to take effect.
> Then, right click the one that doesn't have .bak at the end and click
> "rename". Remove the .bak from the end and press enter or click anywhere on
> some blank part of the screen to accept the change.
> Then, right click on the one that now has .bk at the end, choose "rename"
> and add the "a" back into the middle, so it now has .bak at the end. Press
> enter or click on blank park of screen to accept the change.
> Close the regedit window.
>
> 5. Click the Start Button and then "Restart". It should work now. Fingers
> crossed.

>
> "george1dful" wrote:
>

Quote:

> >
> > Can someone PLEASE help me... My computer hasn't loaded for 3 days now.
> > It just comes up with:
> >
> > User Profile Service service failed the logon.
> >
> > User Profile could not load.
> >
> > What do I do? I cant get on the computer at all, because i only have
> > one user profile on my computer. I'm in school, and I don't really know
> > much about computers. What could have caused it? And how do I fix it?
> > Please help, I really need to get to some of the files on my
> > computer... Please!
> >
> >
> > --

> >
> >

03-08-2008	#5 (permalink)
JF n/a posts	RE: 'User Profile Service service failed the logon Your the man, it works perfectly, JF "Marek" wrote: Quote: > I've just had this problem on my computer, and I just fixed it. > It seems to be caused by a horrendous bug in Vista that renames your User > Account Profile as a backup, and then creates a new user account with the > same name but with nothing in it. > I googled it and followed several bits of advice but none of them worked, > but I managed to fix it with a combination of ideas. > This is how I did it: > > 1. Boot up in Safe Mode. To do this, hit the F8 key while the computer is > booting, and then scroll down to the "Safe Mode" option and press enter. On > my computer the user account icon appeared, but bigger than normal, and I > clicked it and it loaded my desktop in safe mode. It came up with an error > bubble saying that my user account hadn't loaded properly, but i just ignored > this. > > 2. Click the Start Button and in the white "Start Search" space at the > bottom type "regedit" (without the quotation marks). This will open the > registry editor. > > 3. In the left-hand pane, navigate by clicking the little triangles next to > the following folders: > HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows NT > CurrentVersion > ProfileList > > You should now have a list of folders all starting with S-1-5- and then a > number. > (You might need to drag the divider between the 2 panes of the window across > so you can read the whole folder name) > Look at the end of each name and you should see one with .bak at the end of > it, and there will be another one above it with exactly the same name but > without .bak at the end. > The one that's got .bak at the end is your old User Profile that Vista has > now made into a backup, and the one without .bak after it is the new empty > User Profile that Vista has created. > Just to check that this is the case, have a look in the right-hand pane for > each of the 2 folders and look at what's written after "ProfileImagePath". > For the folder with .bak at the end it should say C:\Users\ and then your > usual User Account name, and for the one that doesn't have .bak at the end it > should say C:\Users\TEMP. > > What you need to do now is to rename the folders in the left-hand pane so > that the one with .bak at the end changes back to being the one containing > your proper User Profile and the new one without .bak at the end becomes the > backup. Do do this follow the next step: > > 4. Right click on the folder with .bak at the end and then click "rename", > and just change the ".bak" part to ".bk" - i.e. just remove the "a" from the > middle - (this is just to allow you to change the other one to have .bak at > the end). Press enter or click on some blank part of the screen for the > change to take effect. > Then, right click the one that doesn't have .bak at the end and click > "rename". Remove the .bak from the end and press enter or click anywhere on > some blank part of the screen to accept the change. > Then, right click on the one that now has .bk at the end, choose "rename" > and add the "a" back into the middle, so it now has .bak at the end. Press > enter or click on blank park of screen to accept the change. > Close the regedit window. > > 5. Click the Start Button and then "Restart". It should work now. Fingers > crossed. > > "george1dful" wrote: > Quote: > > > > Can someone PLEASE help me... My computer hasn't loaded for 3 days now. > > It just comes up with: > > > > User Profile Service service failed the logon. > > > > User Profile could not load. > > > > What do I do? I cant get on the computer at all, because i only have > > one user profile on my computer. I'm in school, and I don't really know > > much about computers. What could have caused it? And how do I fix it? > > Please help, I really need to get to some of the files on my > > computer... Please! > > > > > > -- > > > >
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