"Mickey Segal" <not_monitored@xxxxxx> wrote in message
news:%230f20pvgIHA.4164@xxxxxx
Quote:
> For the past few weeks I've been getting episodes of Windows Mail closing
> and reporting that "Data Execution Prevention has closed Windows Mail".
> It seems to occur when I'm in the middle of preparing a message - it has
> never occurred when I clicked "Send/Receive". The problem first occurred
> a few hours after receiving a message with three PDFs totaling 5 MB in
> size.
>
> When this first occurred I had the current version of NOD32 (3.0.642)
> running but I turned off email scanning and the problem still happens
> every few days. On two of the crashes Windows Mail reported it couldn't
> find a few messages, and some messages were gone from my Inbox, but after
> deleting one or two such messages I was able to get back all the missing
> email.
>
> Is the best bet that NOD32 corrupted my email files? Are there other
> possibilities I should be thinking of or testing for? Is there some way
> to keep things like this from happening without ditching all my old mail?
>
> Compacting the email database didn't fix the problem.
I think I've read that a recent update of NOD32 (details not available)
made it start causing problems in Windows Mail. You could always try
uninstalling NOD32 and see if that helps. If it does, also remove your
email account under Windows Mail, restart Windows Mail, and create
the account again in case it has corrupted the account.
If this fixes your problem, you may want a replacement antivirus program
that doesn't cause such problems. I suggest either avast! or AVG,
either one with a custom install that tells it to leave out the part that
scans
email.
http://www.avast.com/eng/avast_4_home.html http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
If you're using it for a business, you may be required to use a paid
version of either of these instead of the free version.