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03-11-2008

We did all of that.

"Bob F." wrote:

Quote:

> The NetGear card probably shares some RAM and got confused when you
> installed the new RAM. When the Netgear card's driver was first installed
> it automatically configures its work space (RAM sharing). So. You can do 1
> of 2 things. 1. Go into Device Manager, find the driver and update it. It
> will reconfigure when you do. Alternatively, you can delete the driver,
> turn your machine off and on and the machine will find and install a new
> driver, or at least it will be refreshed. Or 2. A more ruthless operation.
> Shut you computer down, Remove the Netgear card. Turn you computer on, let
> it boot up. It will configure with NO card. Then shut it down, install the
> card, turn your computer on, it will find the card, drivers and reconfigure
> itself once again. Everything should work then. In both of these cases it
> should be after you have installed all the RAM.
>
> --
> BobF.
> "CatChase" <CatChase@xxxxxx> wrote in message
> news:37F76926-5215-4D20-93C1-AE6F697F30A5@xxxxxx

Quote:

> > My Dell 8400 had XP. We upgraded to Vista a month ago. No problems with
> > the
> > wireless network card. (Netgear WG311 v.3)
> >
> > HOWEVER - we decided to purchase more RAM for the pc. We called Dell to
> > purchase the RAM so it would be compatible. We had two 512MB cards in
> > dual
> > slots. We ordered two 1GB cards to place in the remaining dual slots.
> > That
> > gives us 3GB of RAM. Vista maxes out at 4MB according to what was sent to
> > me
> > by NetGear.
> >
> > The problem is that if we use all four slots, the network card stops
> > working. If we use two 1GB cards in dual slots, the network card works
> > fine.
> > If we use all four slots, the network card stops working. We changed the
> > cards around so the 1GB cards were in one set and the 512MB cards in
> > another
> > set. We had them paired each time, so that was not the problem.
> >
> > We ordered two more 1GB cards with the thought that because the four we
> > had
> > were not quadruplets, that might be the problem. It isn't. Dell took
> > back
> > the extra RAM.
> >
> > Dell support blames the problem on NetGear. NetGear blames the problem on
> > Vista. The technician at NetGear sent me a kb of Vista limits for RAM.
> > When
> > I replied that we hadn't maxed out on RAM, I got an email that the email I
> > sent in reply couldn't be delivered.
> >
> > So, any suggestions? I did as much troubleshooting as I could and I
> > researched the problem extensively for two weeks prior to asking you.
> > (The
> > card worked fine with Vista prior to the upgrade in RAM and it only stops
> > working if all four slots are used.)
> >
> > Thanks!

>

03-11-2008	#3 (permalink)
CatChase Guest n/a posts	Re: RAM, Vista, and Wireless Network Card We did all of that. "Bob F." wrote: Quote: > The NetGear card probably shares some RAM and got confused when you > installed the new RAM. When the Netgear card's driver was first installed > it automatically configures its work space (RAM sharing). So. You can do 1 > of 2 things. 1. Go into Device Manager, find the driver and update it. It > will reconfigure when you do. Alternatively, you can delete the driver, > turn your machine off and on and the machine will find and install a new > driver, or at least it will be refreshed. Or 2. A more ruthless operation. > Shut you computer down, Remove the Netgear card. Turn you computer on, let > it boot up. It will configure with NO card. Then shut it down, install the > card, turn your computer on, it will find the card, drivers and reconfigure > itself once again. Everything should work then. In both of these cases it > should be after you have installed all the RAM. > > -- > BobF. > "CatChase" <CatChase@xxxxxx> wrote in message > news:37F76926-5215-4D20-93C1-AE6F697F30A5@xxxxxx Quote: > > My Dell 8400 had XP. We upgraded to Vista a month ago. No problems with > > the > > wireless network card. (Netgear WG311 v.3) > > > > HOWEVER - we decided to purchase more RAM for the pc. We called Dell to > > purchase the RAM so it would be compatible. We had two 512MB cards in > > dual > > slots. We ordered two 1GB cards to place in the remaining dual slots. > > That > > gives us 3GB of RAM. Vista maxes out at 4MB according to what was sent to > > me > > by NetGear. > > > > The problem is that if we use all four slots, the network card stops > > working. If we use two 1GB cards in dual slots, the network card works > > fine. > > If we use all four slots, the network card stops working. We changed the > > cards around so the 1GB cards were in one set and the 512MB cards in > > another > > set. We had them paired each time, so that was not the problem. > > > > We ordered two more 1GB cards with the thought that because the four we > > had > > were not quadruplets, that might be the problem. It isn't. Dell took > > back > > the extra RAM. > > > > Dell support blames the problem on NetGear. NetGear blames the problem on > > Vista. The technician at NetGear sent me a kb of Vista limits for RAM. > > When > > I replied that we hadn't maxed out on RAM, I got an email that the email I > > sent in reply couldn't be delivered. > > > > So, any suggestions? I did as much troubleshooting as I could and I > > researched the problem extensively for two weeks prior to asking you. > > (The > > card worked fine with Vista prior to the upgrade in RAM and it only stops > > working if all four slots are used.) > > > > Thanks! >
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