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Old 03-11-2008   #5 (permalink)
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Re: RAM, Vista, and Wireless Network Card

Does netgear have any firmware up dates for this card?

If you run the test utility from www.memtest.org when all slots are
populated does it run without err's?

"CatChase" <CatChase@xxxxxx> wrote in message
news:B7864665-519A-4935-AA05-C28B37EDB3ED@xxxxxx
Quote:

> We did all of that.
>
> "Bob F." wrote:
>
Quote:

>> The NetGear card probably shares some RAM and got confused when you
>> installed the new RAM. When the Netgear card's driver was first
>> installed
>> it automatically configures its work space (RAM sharing). So. You can
>> do 1
>> of 2 things. 1. Go into Device Manager, find the driver and update it.
>> It
>> will reconfigure when you do. Alternatively, you can delete the driver,
>> turn your machine off and on and the machine will find and install a new
>> driver, or at least it will be refreshed. Or 2. A more ruthless
>> operation.
>> Shut you computer down, Remove the Netgear card. Turn you computer on,
>> let
>> it boot up. It will configure with NO card. Then shut it down, install
>> the
>> card, turn your computer on, it will find the card, drivers and
>> reconfigure
>> itself once again. Everything should work then. In both of these cases
>> it
>> should be after you have installed all the RAM.
>>
>> --
>> BobF.
>> "CatChase" <CatChase@xxxxxx> wrote in message
>> news:37F76926-5215-4D20-93C1-AE6F697F30A5@xxxxxx
Quote:

>> > My Dell 8400 had XP. We upgraded to Vista a month ago. No problems
>> > with
>> > the
>> > wireless network card. (Netgear WG311 v.3)
>> >
>> > HOWEVER - we decided to purchase more RAM for the pc. We called Dell
>> > to
>> > purchase the RAM so it would be compatible. We had two 512MB cards in
>> > dual
>> > slots. We ordered two 1GB cards to place in the remaining dual slots.
>> > That
>> > gives us 3GB of RAM. Vista maxes out at 4MB according to what was sent
>> > to
>> > me
>> > by NetGear.
>> >
>> > The problem is that if we use all four slots, the network card stops
>> > working. If we use two 1GB cards in dual slots, the network card works
>> > fine.
>> > If we use all four slots, the network card stops working. We changed
>> > the
>> > cards around so the 1GB cards were in one set and the 512MB cards in
>> > another
>> > set. We had them paired each time, so that was not the problem.
>> >
>> > We ordered two more 1GB cards with the thought that because the four we
>> > had
>> > were not quadruplets, that might be the problem. It isn't. Dell took
>> > back
>> > the extra RAM.
>> >
>> > Dell support blames the problem on NetGear. NetGear blames the problem
>> > on
>> > Vista. The technician at NetGear sent me a kb of Vista limits for RAM.
>> > When
>> > I replied that we hadn't maxed out on RAM, I got an email that the
>> > email I
>> > sent in reply couldn't be delivered.
>> >
>> > So, any suggestions? I did as much troubleshooting as I could and I
>> > researched the problem extensively for two weeks prior to asking you.
>> > (The
>> > card worked fine with Vista prior to the upgrade in RAM and it only
>> > stops
>> > working if all four slots are used.)
>> >
>> > Thanks!
>>

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