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Old 03-11-2008   #7 (permalink)
DL
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Re: RAM, Vista, and Wireless Network Card

I believe you would have to physically visit netgear site to source any
firmware, and also any driver update.
Using win update for drivers is not reccommended

"CatChase" <CatChase@xxxxxx> wrote in message
news:A4359798-6305-4C7A-A5C1-C52F1C8782B5@xxxxxx
Quote:

> We updated everything we could through the properties values in the system
> folder. I will run the test later today.
>
> Thank you.
>
> "DL" wrote:
>
Quote:

>> Does netgear have any firmware up dates for this card?
>>
>> If you run the test utility from www.memtest.org when all slots are
>> populated does it run without err's?
>>
>> "CatChase" <CatChase@xxxxxx> wrote in message
>> news:B7864665-519A-4935-AA05-C28B37EDB3ED@xxxxxx
Quote:

>> > We did all of that.
>> >
>> > "Bob F." wrote:
>> >
>> >> The NetGear card probably shares some RAM and got confused when you
>> >> installed the new RAM. When the Netgear card's driver was first
>> >> installed
>> >> it automatically configures its work space (RAM sharing). So. You
>> >> can
>> >> do 1
>> >> of 2 things. 1. Go into Device Manager, find the driver and update
>> >> it.
>> >> It
>> >> will reconfigure when you do. Alternatively, you can delete the
>> >> driver,
>> >> turn your machine off and on and the machine will find and install a
>> >> new
>> >> driver, or at least it will be refreshed. Or 2. A more ruthless
>> >> operation.
>> >> Shut you computer down, Remove the Netgear card. Turn you computer
>> >> on,
>> >> let
>> >> it boot up. It will configure with NO card. Then shut it down,
>> >> install
>> >> the
>> >> card, turn your computer on, it will find the card, drivers and
>> >> reconfigure
>> >> itself once again. Everything should work then. In both of these
>> >> cases
>> >> it
>> >> should be after you have installed all the RAM.
>> >>
>> >> --
>> >> BobF.
>> >> "CatChase" <CatChase@xxxxxx> wrote in message
>> >> news:37F76926-5215-4D20-93C1-AE6F697F30A5@xxxxxx
>> >> > My Dell 8400 had XP. We upgraded to Vista a month ago. No problems
>> >> > with
>> >> > the
>> >> > wireless network card. (Netgear WG311 v.3)
>> >> >
>> >> > HOWEVER - we decided to purchase more RAM for the pc. We called
>> >> > Dell
>> >> > to
>> >> > purchase the RAM so it would be compatible. We had two 512MB cards
>> >> > in
>> >> > dual
>> >> > slots. We ordered two 1GB cards to place in the remaining dual
>> >> > slots.
>> >> > That
>> >> > gives us 3GB of RAM. Vista maxes out at 4MB according to what was
>> >> > sent
>> >> > to
>> >> > me
>> >> > by NetGear.
>> >> >
>> >> > The problem is that if we use all four slots, the network card stops
>> >> > working. If we use two 1GB cards in dual slots, the network card
>> >> > works
>> >> > fine.
>> >> > If we use all four slots, the network card stops working. We
>> >> > changed
>> >> > the
>> >> > cards around so the 1GB cards were in one set and the 512MB cards in
>> >> > another
>> >> > set. We had them paired each time, so that was not the problem.
>> >> >
>> >> > We ordered two more 1GB cards with the thought that because the four
>> >> > we
>> >> > had
>> >> > were not quadruplets, that might be the problem. It isn't. Dell
>> >> > took
>> >> > back
>> >> > the extra RAM.
>> >> >
>> >> > Dell support blames the problem on NetGear. NetGear blames the
>> >> > problem
>> >> > on
>> >> > Vista. The technician at NetGear sent me a kb of Vista limits for
>> >> > RAM.
>> >> > When
>> >> > I replied that we hadn't maxed out on RAM, I got an email that the
>> >> > email I
>> >> > sent in reply couldn't be delivered.
>> >> >
>> >> > So, any suggestions? I did as much troubleshooting as I could and I
>> >> > researched the problem extensively for two weeks prior to asking
>> >> > you.
>> >> > (The
>> >> > card worked fine with Vista prior to the upgrade in RAM and it only
>> >> > stops
>> >> > working if all four slots are used.)
>> >> >
>> >> > Thanks!
>> >>
>>
>>
>>

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