Was the previous antivirus Norton or McAfee?
"Bruce Wilkinson" <BruceWilkinson@xxxxxx> wrote in
message news:230BB3EC-1E10-4935-80F4-766904AF043C@xxxxxx
Quote:
> OS is Vista Ultimate. Previous antivirus was manually removed because
> uninstall failed. Used Windows Install Clean Up to remove the program,
> then
> deleted services from registry and restarted. After reboot, deleted
> folder,
> then deleted remaining entries from registry and restarted again.
> Installed
> new antivirus program.
>
> Security Center now reports 2 a/v programs, neither on or updated. There
> are
> no traces of the old one. The program folder is gone. It's also been
> removed
> from the recycle bin. None of the processes or services visible in Task
> Manager are from the old a/v program. There are no services for it listed
> in
> services.msc.
>
> The new a/v has services listed in services.msc. It also has processes and
> services running in Task Manager. The agent is visible in the system tray.
> It's console is startable and can run scans of the system. It's status is
> listed as green.
>
> How can I determine why Security Center thinks there are 2 a/v programs?
>
> Bruce