Malke:
That seems to have solved the problem. Now only 1 a/v program is registered.
Thanks,
Bruce
"Malke" wrote:
Quote:
> Bruce Wilkinson wrote:
> Quote:
> > OS is Vista Ultimate. Previous antivirus was manually removed because
> > uninstall failed. Used Windows Install Clean Up to remove the program,
> > then deleted services from registry and restarted. After reboot, deleted
> > folder, then deleted remaining entries from registry and restarted again.
> > Installed new antivirus program.
> >
> > Security Center now reports 2 a/v programs, neither on or updated. There
> > are no traces of the old one. The program folder is gone. It's also been
> > removed from the recycle bin. None of the processes or services visible in
> > Task Manager are from the old a/v program. There are no services for it
> > listed in services.msc.
> >
> > The new a/v has services listed in services.msc. It also has processes and
> > services running in Task Manager. The agent is visible in the system tray.
> > It's console is startable and can run scans of the system. It's status is
> > listed as green.
> >
> > How can I determine why Security Center thinks there are 2 a/v programs?
>
> I don't know how you determine why, but I know what usually fixes it:
>
> Right-click Command Prompt and Run as Administrator. Type the following
> command:
>
> winmgmt /verifyrepository
>
> If the system returns "WMI repository is not consistent", run this command:
>
> winmgmt /salvagerepository
>
> The first time you run this it will fail. It will issue stop commands to
> the services causing it to fail. It might take a couple minutes for the
> services to shut down. Run the command again. You actually may have to
> run it 3 times before it finally runs and completes on its own. Reboot your
> system.
>
> If the above doesn't work or you get "WMI repository is consistent", do the
> following from an elevated cmd prompt:
>
> net stop winmgmt [enter]
> cd /d %windir%\system32\wbem [enter]
> ren repository repository.old [enter]
> net start winmgmt [enter]
>
> Malke
> --
> MS-MVP
> Elephant Boy Computers
> www.elephantboycomputers.com
> Don't Panic!
>