Makes sense. I did follow the HP instructions though and they said to
connect and turn on the printer after running the install and saying yes to
"reboot now?". I'll try again.
Thanks for your patience.
Howard
==================================
"huwyngr" <Hugh_Wyn_Griffith@xxxxxx> wrote in message
news:VA.00000609.01fd0478@xxxxxx
Quote:
> In article <7DD002B2-511A-4DDB-B368-E5B069523189@xxxxxx>, Howard
> Woodard
> wrote:
> Quote:
>> asked me to reboot. When it
>> booted back up it detected the printer and automatically installed the
>> Vista
>> driver,
>
> That would indicate that you had the USB cable from the printer to the PC
> still
> plugged into the PC! Don't do that with USB connected printers -- install
> the
> software first and only plug the cable into the printer either when the
> installation procedure tells you to or when you get to [Finish].
>
> Did you use the downloaded file from HP or an existing CD that came with
> the
> AIO?
>
> If you downloaded the HP file (and SAVEd it, not RUN or Install now) then
> it
> would be a .exe file. FInd that where you downloaded it, right mouse click
> on
> it and select Properties / Compatibility TAB / XP with SP2 and Run as
> Administrator and OK your way out. If it does not start installing or
> expanding
> then right mouse click on that exe file again and select Run as
> Adminsitrator
> from the Context menu (although this should be sticky from what you did on
> the
> TAB).
> Quote:
>> Is it the driver install package that I want
>> to run in compatibility mode? ...or one of the unpacked files from the
>> install package?
>
> I'm not completely sure -- does it unpack and then start installing all as
> one
> operation? I've certainly done the Compatibility mode/run as administrator
> thing on the downloaded exe file. But if you have to manually start from
> the
> unpacked folder then you might have to find the "start" file there and
> change
> the properties of that. But I think the properties are inherited.
>
> If you used a CD then look at it in Windows Explorer and in the root
> directory
> you probably will find a file setup.exe -- do the stuff on that.
>
> You had better, turn off the printer and unplug the cable from the PC.
> Then
> uninstall any HP software that shows up in Remove Programs and delete any
> icons
> for the device that may appear in the Printers Folder or in Fax & Scan if
> you
> have that. Reboot the computer and start all over again.
>
> I'm pretty sure the problem you describe comes from having that cable
> plugged
> in.
>