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Old 03-19-2008   #10 (permalink)
Troy Barnes \(MSFT\)


 
 

Re: Publishing photos to my live.space

Sunshine,
Thanks for that great information! The issue you are seeing, Windows Live
Photo Gallery uploads to the wrong folder, is a known issue. We have
reproduced the problem here at Microsoft. We are investigating what causes
the problem and ways to fix the problem. It is a rather nasty problem since
as far as we know right now the users can't do anything to work around the
problem. I will post an update here if we have any news to report.

Steve is seeing a different problem and there are people here looking into
it.

--
Troy Barnes
Microsoft

This posting is provided "AS IS" with no warranties, and confers no rights.

"Sunshine" <sunshine[atnospam]hotmail.com> wrote in message
news:uLLqBZbiIHA.4076@xxxxxx
Quote:

> Hi again Troy,
>
> Glad I can be of help with this, I hope it will help anyway. I already
> figured the upload tool was a separate issue, but to be complete I felt it
> needed mention I also felt it was odd that all of a sudden I was able
> to upload from Live Photo Gallery after I had installed/used it, be it to
> the wrong album but still...
>
> Here's as much info I can think of that might concern this:
>
> My Live Space: http://sunshinesweb.spaces.live.com/
>
> Permissions
> Live space: Anyone on the Internet
> All Albums: Anyone on the Internet (the same as your space)
>
> Space Settings (shouldn't be a problem, but since this is affecting whole
> Space)
> Time zone: (GMT+1) Amsterdam....
> Syndicated, http://sunshinesweb.spaces.live.com/feed.rss
> Comments:
> Allow visitors to post comments on blog entries
> Allow visitors to post comments on photos
> Contact Card Settings:
> Show information from my Windows Live space on my contact card, and use
> gleam to indicate there's something new
> No Premium
> No Custom Domain
>
> E-mail publishing: Off
>
> Now starting up Windows Live Photo Gallery, checking album permissions:
> Who can view the album? The same people who can view my Live Space
> All albums I have on my space show up and have same permissions.
>
> Storage (from regkey): blu1.storage.msn.com
>
> To test some more I tried if changing the permissions on the album on Live
> Space to "Anyone on the Internet" (without the "same as your space") would
> make a change, it did not...uploads still ended up in wrong album.
>
> --
> Sunshine
> Windows Live Butterfly
> http://SunshineWeb.org
>
> "Troy Barnes (MSFT)" <troyb@xxxxxx> wrote in message
> news:238F8E6F-9AF2-4A72-BAF7-3926DE4AA658@xxxxxx
Quote:

>> Sunshine your issue is something that we have seen before, however it is
>> a challenging problem and we have not been able to reproduce in a manner
>> so we can troubleshoot the problem. Do you have any permissions on your
>> albums where you limit access to specific albums? Do those permission
>> settings affect the publishing from Windows Live Photo Gallery? Or do
>> you have special permissions set on your space? Any other information
>> that you can think of that would be different than a default setting
>> would be helpful. I have seen problems with the activeX upload control
>> used by the web page and those are separate issues from what we are
>> trying to solve here. If you can upload via the web page then it is our
>> belief that the problem could lie within Windows Live Photo Gallery.
>>
>> Thank you for your help as we try to diagnose this issue and find a fix
>> for it.
>> --
>> Troy Barnes
>> Microsoft
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> "Sunshine" <sunshine[atnospam]hotmail.com> wrote in message
>> news:e#DKudTiIHA.6136@xxxxxx
Quote:

>>> Uploading via the web on XP went fine. On vista was a bit different: I
>>> also installed the upload tool tool on my Vista machine now, which only
>>> worked for me once...on next tries just a screen flashed by and no
>>> picture added (because of Vista, or because of IE8, in IE7 emulation
>>> mode, possible). Uploading without the tool went fine (link bottom right
>>> in upload screen of Live Spaces).
>>>
>>> After that I tried to add photo's through Windows Live Photo Gallery
>>> again on Vista, a few times I got the same error as before...then it
>>> started to work, but not as expected: a new album went fine but when I
>>> tried to add a picture to an existing album the picture got uploaded to
>>> the wrong album. Tryin to add a picture to an existing album on Win XP
>>> resulted in the same, they got added to the wrong album.
>>>
>>> --
>>> Sunshine
>>> Windows Live Butterfly
>>> http://SunshineWeb.org
>>>
>>> "Troy Barnes (MSFT)" <troyb@xxxxxx> wrote in message
>>> news:EF31E95B-5705-4746-BC48-3AFDC0BD784F@xxxxxx
>>>> Thanks Steve and Sunshine for your information. I will investigate but
>>>> while I am doing that can you try to upload photos to your Live Space
>>>> via the web rather than Windows Live Photo Gallery? That is one other
>>>> way we can make sure it is not a problem with your Windows Live ID or
>>>> your Live Space.
>>>>
>>>> --
>>>> Troy Barnes
>>>> Microsoft
>>>>
>>>> This posting is provided "AS IS" with no warranties, and confers no
>>>> rights.
>>>>
>>>> "Steve Colclough" <_sdcolclough@xxxxxx> wrote in message
>>>> news:E0CFFC2E-0990-47F1-A016-D9AF8518F5E7@xxxxxx
>>>>> Hi Troy,
>>>>>
>>>>> Below is the data from the registry.
>>>>>
>>>>> Windows Registry Editor Version 5.00
>>>>>
>>>>> [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Live\Photo
>>>>> Gallery\PubSubProviders]
>>>>>
>>>>> [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Live\Photo
>>>>> Gallery\PubSubProviders\{197608E2-D42D-43a5-927E-1C67FC041431}]
>>>>> @="Windows Live Photo Gallery Flickr Publish and Subscribe Provider"
>>>>>
>>>>> [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Live\Photo
>>>>> Gallery\PubSubProviders\{8D9B9B05-D554-40C9-BEED-EC495E27D3AF}]
>>>>> @="Windows Live Photo Gallery Soapbox Publish and Subscribe Provider"
>>>>>
>>>>> [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Live\Photo
>>>>> Gallery\PubSubProviders\{AC7BA9E1-6EFF-47EF-BDBE-26C870DD1F24}]
>>>>> @="Windows Live Photo Gallery Live Spaces Publish and Subscribe
>>>>> Provider"
>>>>>
>>>>>
>>>>>
>>>>> As for what operating system I'm using its XP SP2 with all the
>>>>> updates. I had been able to publish in the past but lately I have been
>>>>> getting the error message. Hope this helps.
>>>>>
>>>>> Thank you Troy.
>>>>>
>>>>>
>>>>>
>>>>> "Troy Barnes (MSFT)" <troyb@xxxxxx> wrote in message
>>>>> news:182566A1-DD6A-41A7-92FE-731A020C35B7@xxxxxx
>>>>>> I missed your title when I was responding and now I see that you were
>>>>>> trying to publish to live Spaces so I figured out the answer to one
>>>>>> of my questions.
>>>>>> I did forget to ask one question, have you ever been able to publish?
>>>>>> You have published with the gallery before and it is now not working?
>>>>>> OR, you are trying for the first time and you just cannot get it to
>>>>>> work?
>>>>>>
>>>>>> Thanks,
>>>>>> Troy Barnes
>>>>>> Microsoft
>>>>>>
>>>>>> This posting is provided "AS IS" with no warranties, and confers no
>>>>>> rights.
>>>>>>
>>>>>> "Troy Barnes (MSFT)" <troyb@xxxxxx> wrote in message
>>>>>> news:5E775849-3689-49CB-93A7-D37801C04E87@xxxxxx
>>>>>>> Hello Steve,
>>>>>>> I am sorry to hear that you are having problems. In order for me to
>>>>>>> help you I need to know a little more information.
>>>>>>>
>>>>>>> Which OS are you running on?
>>>>>>> Which service are you trying to publish to?
>>>>>>> Also, can you get the data out of a regkey? I need:
>>>>>>> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Live\Photo
>>>>>>> Gallery\PubSubProviders
>>>>>>> To get to it, click Start->Run and enter regedit in the dialog box.
>>>>>>> You can right click on that node and do an export to a .reg file the
>>>>>>> open the file with Notepad and put copy contents to your post.
>>>>>>>
>>>>>>> Thank you,
>>>>>>> Troy Barnes
>>>>>>> Microsoft
>>>>>>>
>>>>>>> This posting is provided "AS IS" with no warranties, and confers no
>>>>>>> rights.
>>>>>>>
>>>>>>> "Steve Colclough" <_sdcolclough@xxxxxx> wrote in message
>>>>>>> news:155B0F1E-060E-4F1F-8357-639FD78CB3A9@xxxxxx
>>>>>>>> Hello all,
>>>>>>>>
>>>>>>>> I am using Live Photo Gallery Version 2008 (build 12.0.1308.1023)
>>>>>>>> and when I try to publish my selected photos I get this...
>>>>>>>>
>>>>>>>> Publishing failed. Please try again later. (0x80042f0a).
>>>>>>>>
>>>>>>>> I have tried several times the last couple of days and I still
>>>>>>>> can't publish my photos. Any one have any ideas how to fix this?
>>>>>>>>
>>>>>>>> Thank you very much.
>>>>>>>>
>>>>>>>> Steve C
>>>>>>>
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