Vista Forums - View Single Post - problem getting correct realtek driver for toshiba laptop

**Brink** · 03-19-2008

Quote: Originally Posted by David

In preparation for SP1, I tried to update the realtek driver (high
definition) for my Toshiba. While I CAN install the 1.89 driver from
realtek, I lose functionality, like headphone output and am missing the
Realtek HD Audio Manager in control panel. I remember somewhat this
same issue last year when tracking down a distortion problem--the
drivers from Realtek don't provide the proper support for this laptop.
Anyone run across this and know of a solution?

The Toshiba site still has the much earlier driver package from last
year, and that's what I reinstalled in order to get back full
functionality. The MS site shows that the version I have is not
compatible with SP1, so at some point I will need to load a compatible
sound driver.

Dave

Hi Dave,

For the Realtek audio drivers, you will need to install them twice for the 1.89 driver version. Once to uninstall the previous driver version, then a second time to install the new driver version. A restart will be required after each install. Before you install the driver again, verify the driver version in Device Manager after the restart to see if it is the current driver installed. If it is you will not need to install the driver a second time.

When the driver installation is complete, you will need to set your audio settings again in the Realtek HD Audio Manager in the Control Panel (Classic View).

See:

http://www.vistax64.com/sound-audio/...er-update.html

Hope this helps you,
Shawn

03-19-2008	#2 (permalink)
Brink Vista x64 Ultimate SP2, Windows 7 Ultimate x64 26,052 posts	Re: problem getting correct realtek driver for toshiba laptop Quote: Originally Posted by David In preparation for SP1, I tried to update the realtek driver (high definition) for my Toshiba. While I CAN install the 1.89 driver from realtek, I lose functionality, like headphone output and am missing the Realtek HD Audio Manager in control panel. I remember somewhat this same issue last year when tracking down a distortion problem--the drivers from Realtek don't provide the proper support for this laptop. Anyone run across this and know of a solution? The Toshiba site still has the much earlier driver package from last year, and that's what I reinstalled in order to get back full functionality. The MS site shows that the version I have is not compatible with SP1, so at some point I will need to load a compatible sound driver. Dave Hi Dave, For the Realtek audio drivers, you will need to install them twice for the 1.89 driver version. Once to uninstall the previous driver version, then a second time to install the new driver version. A restart will be required after each install. Before you install the driver again, verify the driver version in Device Manager after the restart to see if it is the current driver installed. If it is you will not need to install the driver a second time. When the driver installation is complete, you will need to set your audio settings again in the Realtek HD Audio Manager in the Control Panel (Classic View). See: http://www.vistax64.com/sound-audio/...er-update.html Hope this helps you, Shawn
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