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03-20-2008

It's not Norton in my case or any other anti-virus. I personally wouldn't
have it in the same house.

"Bob" <nowhere@xxxxxx> wrote in message
news:eeSdnTY-5tyWkH7anZ2dnUVZ_sednZ2d@xxxxxx

Quote:

> Norton is likely causing your problem.
>
> Replace Norton with the free AVG http://free.grisoft.com/ or Avast
> http://www.avast.com/eng/avast_4_home.html, and Windows Firewall and
> Windows Defender. Disabling Norton is not enough. You need to completely
> uninstall it. If it doesn't solve the problem, get rid of Norton anyway.
> Norton is known to cause many problems in Vista which don’t always appear
> immediately.
>
> Download and run the Norton Removal Tool.
>
> http://service1.symantec.com/SUPPORT...05033108162039
>
> It's called "360" because Symantec's goal is complete ownership of your
> computer, and with even less communication about what it's trying to do or
> ways to configure it than ever before (which would only interfere with its
> goal.) That, along with Symantec's famous technical support, makes Norton
> 360 a disaster that I would only install on Granny's computer if she was
> going to disinherit me.
>
> -------
> *Report back, please*
> [When responding to posts, please include the post(s) you are replying to
> so that others may learn and benefit from the issue]
>
> [How to ask a question]
> http://support.microsoft.com/kb/555375
>
> "confounded" <confounded@xxxxxx> wrote in message
> news:6AA1B775-108A-4313-B487-067A29D0B355@xxxxxx

Quote:

>>I have the identical problem, starting a week ago. I have 2007 Office Home
>> and Student 2007, which I tried reloading today, as the problem seems
>> limited
>> to Excel files. Same problem. (However, when I paste a spreadsheet into a
>> Word document, I cannot save that either.)
>>
>> I have Norton Security, but I have tried turning it off.
>>
>> I had not updated Office since installing it three months ago, so I
>> updated
>> it today, including SP1. Still no success.
>>
>> I cannot open the excel files from a folder, including by right-clicking
>> and
>> clicking on Open. Nor can I open them under recent documents. The only
>> way to
>> open them is by opening Excel, clicking on File>>Open and then opening a
>> file
>> in a file folder.
>>
>> Any suggestions welcomed.
>>
>> "Bob" wrote:
>>

Quote:

>>> What firewall, anti-virus application or security suite is installed?
>>> There
>>> are some that cause problems which do not appear immediately.
>>> --
>>> *Report back, please*
>>>
>>> How to ask a question
>>> http://support.microsoft.com/kb/555375
>>> http://dts-l.net/goodpost.htm
>>> http://oakroadsystems.com/genl/unice.htm
>>>
>>> >> "stomped" <stomped@xxxxxx> wrote in message
>>> >> news:A0F9BED3-67CB-4A1C-8905-A7A6BA144231@xxxxxx
>>> >>>I don't know if I'm in the right forum, but hopefully someone can
>>> >>>help
>>> >>>me.
>>> >>>
>>> >>> When I go to my documents and try to open an Excel file, I get a
>>> >>> message
>>> >>> saying that Windows can't find the file in that folder, to try and
>>> >>> retype the
>>> >>> name again. I have other documents in that same folder which I can
>>> >>> open
>>> >>> without a problem.
>>> >>>
>>> >>> If I open the Excel application and go to the place showing the
>>> >>> files
>>> >>> last
>>> >>> opened, I can open the files listed there; however, I can't open
>>> >>> those
>>> >>> same
>>> >>> files from the "documents" folder. If I do a file search, the files
>>> >>> show as
>>> >>> being in the "documents" folder, but windows does not seem to
>>> >>> recognize
>>> >>> them.
>>> >>> This only happens with Excel files. If I create a new Excel file, I
>>> >>> can
>>> >>> open it by opening the application and going to the place that shows
>>> >>> the
>>> >>> last
>>> >>> documents opened, but can not open it from the "documents" folder.
>>> >>> I
>>> >>> tried
>>> >>> putting the Excel files in a different folder, but can't open them
>>> >>> still.
>>> >>>
>>> >>> I dragged and dropped the files from the "documents" folder, put
>>> >>> them in
>>> >>> a
>>> >>> flash drive and was able to open them in another computer.
>>> >>>
>>> >>> If I receive an Excel file over the Internet, I can't open it
>>> >>> either. I
>>> >>> tried restoring my system, but this did not work either.
>>> >>>
>>> >>> I'll greatly appreciate any help that I can get.
>>> >>
>>> >>
>>> >
>>>
>>>

>

03-20-2008	#8 (permalink)
John Barnes n/a posts	Re: Problems opening Excel files It's not Norton in my case or any other anti-virus. I personally wouldn't have it in the same house. "Bob" <nowhere@xxxxxx> wrote in message news:eeSdnTY-5tyWkH7anZ2dnUVZ_sednZ2d@xxxxxx Quote: > Norton is likely causing your problem. > > Replace Norton with the free AVG http://free.grisoft.com/ or Avast > http://www.avast.com/eng/avast_4_home.html, and Windows Firewall and > Windows Defender. Disabling Norton is not enough. You need to completely > uninstall it. If it doesn't solve the problem, get rid of Norton anyway. > Norton is known to cause many problems in Vista which don’t always appear > immediately. > > Download and run the Norton Removal Tool. > > http://service1.symantec.com/SUPPORT...05033108162039 > > It's called "360" because Symantec's goal is complete ownership of your > computer, and with even less communication about what it's trying to do or > ways to configure it than ever before (which would only interfere with its > goal.) That, along with Symantec's famous technical support, makes Norton > 360 a disaster that I would only install on Granny's computer if she was > going to disinherit me. > > ------- > Report back, please > [When responding to posts, please include the post(s) you are replying to > so that others may learn and benefit from the issue] > > [How to ask a question] > http://support.microsoft.com/kb/555375 > > "confounded" <confounded@xxxxxx> wrote in message > news:6AA1B775-108A-4313-B487-067A29D0B355@xxxxxx Quote: >>I have the identical problem, starting a week ago. I have 2007 Office Home >> and Student 2007, which I tried reloading today, as the problem seems >> limited >> to Excel files. Same problem. (However, when I paste a spreadsheet into a >> Word document, I cannot save that either.) >> >> I have Norton Security, but I have tried turning it off. >> >> I had not updated Office since installing it three months ago, so I >> updated >> it today, including SP1. Still no success. >> >> I cannot open the excel files from a folder, including by right-clicking >> and >> clicking on Open. Nor can I open them under recent documents. The only >> way to >> open them is by opening Excel, clicking on File>>Open and then opening a >> file >> in a file folder. >> >> Any suggestions welcomed. >> >> "Bob" wrote: >> Quote: >>> What firewall, anti-virus application or security suite is installed? >>> There >>> are some that cause problems which do not appear immediately. >>> -- >>> Report back, please >>> >>> How to ask a question >>> http://support.microsoft.com/kb/555375 >>> http://dts-l.net/goodpost.htm >>> http://oakroadsystems.com/genl/unice.htm >>> >>> >> "stomped" <stomped@xxxxxx> wrote in message >>> >> news:A0F9BED3-67CB-4A1C-8905-A7A6BA144231@xxxxxx >>> >>>I don't know if I'm in the right forum, but hopefully someone can >>> >>>help >>> >>>me. >>> >>> >>> >>> When I go to my documents and try to open an Excel file, I get a >>> >>> message >>> >>> saying that Windows can't find the file in that folder, to try and >>> >>> retype the >>> >>> name again. I have other documents in that same folder which I can >>> >>> open >>> >>> without a problem. >>> >>> >>> >>> If I open the Excel application and go to the place showing the >>> >>> files >>> >>> last >>> >>> opened, I can open the files listed there; however, I can't open >>> >>> those >>> >>> same >>> >>> files from the "documents" folder. If I do a file search, the files >>> >>> show as >>> >>> being in the "documents" folder, but windows does not seem to >>> >>> recognize >>> >>> them. >>> >>> This only happens with Excel files. If I create a new Excel file, I >>> >>> can >>> >>> open it by opening the application and going to the place that shows >>> >>> the >>> >>> last >>> >>> documents opened, but can not open it from the "documents" folder. >>> >>> I >>> >>> tried >>> >>> putting the Excel files in a different folder, but can't open them >>> >>> still. >>> >>> >>> >>> I dragged and dropped the files from the "documents" folder, put >>> >>> them in >>> >>> a >>> >>> flash drive and was able to open them in another computer. >>> >>> >>> >>> If I receive an Excel file over the Internet, I can't open it >>> >>> either. I >>> >>> tried restoring my system, but this did not work either. >>> >>> >>> >>> I'll greatly appreciate any help that I can get. >>> >> >>> >> >>> > >>> >>> >
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