03-20-2008
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#10 (permalink)
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Re: Problems opening Excel files
You might have better luck posting to an Excel newsgroup.
"confounded" <confounded@xxxxxx> wrote in message
news:491F257E-8DDD-4C19-B50F-1E5E144E6E3A@xxxxxx Quote:
> Thanks for the suggestion Bob. Unfortunately, the response is unchanged.
>
> FYI, I did have 3 updates about a week ago for Vista. They were:
> -Windows malicious software Removal tool
> -Update for Windows Mail junk email filter
> - Update for Windows Vista (KB946041)
>
> Here is the exact text I get when I try to open a file:
>
> Windows cannot find
> 'C:\Users\....\filename.xls'. Make sure you typed the name correctly,
> then
> try again.
>
>
>
> "Bob" wrote:
> Quote:
>> Norton is likely causing your problem.
>>
>> Replace Norton with the free AVG http://free.grisoft.com/ or Avast
>> http://www.avast.com/eng/avast_4_home.html, and Windows Firewall and
>> Windows
>> Defender. Disabling Norton is not enough. You need to completely
>> uninstall
>> it. If it doesn't solve the problem, get rid of Norton anyway. Norton is
>> known to cause many problems in Vista which don’t always appear
>> immediately.
>>
>> Download and run the Norton Removal Tool.
>>
>> http://service1.symantec.com/SUPPORT...05033108162039
>>
>> It's called "360" because Symantec's goal is complete ownership of your
>> computer, and with even less communication about what it's trying to do
>> or
>> ways to configure it than ever before (which would only interfere with
>> its
>> goal.) That, along with Symantec's famous technical support, makes Norton
>> 360 a disaster that I would only install on Granny's computer if she was
>> going to disinherit me.
>>
>> -------
>> *Report back, please*
>> [When responding to posts, please include the post(s) you are replying to
>> so
>> that others may learn and benefit from the issue]
>>
>> [How to ask a question]
>> http://support.microsoft.com/kb/555375
>>
>> "confounded" <confounded@xxxxxx> wrote in message
>> news:6AA1B775-108A-4313-B487-067A29D0B355@xxxxxx Quote:
>> >I have the identical problem, starting a week ago. I have 2007 Office
>> >Home
>> > and Student 2007, which I tried reloading today, as the problem seems
>> > limited
>> > to Excel files. Same problem. (However, when I paste a spreadsheet into
>> > a
>> > Word document, I cannot save that either.)
>> >
>> > I have Norton Security, but I have tried turning it off.
>> >
>> > I had not updated Office since installing it three months ago, so I
>> > updated
>> > it today, including SP1. Still no success.
>> >
>> > I cannot open the excel files from a folder, including by
>> > right-clicking
>> > and
>> > clicking on Open. Nor can I open them under recent documents. The only
>> > way
>> > to
>> > open them is by opening Excel, clicking on File>>Open and then opening
>> > a
>> > file
>> > in a file folder.
>> >
>> > Any suggestions welcomed.
>> >
>> > "Bob" wrote:
>> >
>> >> What firewall, anti-virus application or security suite is installed?
>> >> There
>> >> are some that cause problems which do not appear immediately.
>> >> --
>> >> *Report back, please*
>> >>
>> >> How to ask a question
>> >> http://support.microsoft.com/kb/555375
>> >> http://dts-l.net/goodpost.htm
>> >> http://oakroadsystems.com/genl/unice.htm
>> >>
>> >> >> "stomped" <stomped@xxxxxx> wrote in message
>> >> >> news:A0F9BED3-67CB-4A1C-8905-A7A6BA144231@xxxxxx
>> >> >>>I don't know if I'm in the right forum, but hopefully someone can
>> >> >>>help
>> >> >>>me.
>> >> >>>
>> >> >>> When I go to my documents and try to open an Excel file, I get a
>> >> >>> message
>> >> >>> saying that Windows can't find the file in that folder, to try and
>> >> >>> retype the
>> >> >>> name again. I have other documents in that same folder which I
>> >> >>> can
>> >> >>> open
>> >> >>> without a problem.
>> >> >>>
>> >> >>> If I open the Excel application and go to the place showing the
>> >> >>> files
>> >> >>> last
>> >> >>> opened, I can open the files listed there; however, I can't open
>> >> >>> those
>> >> >>> same
>> >> >>> files from the "documents" folder. If I do a file search, the
>> >> >>> files
>> >> >>> show as
>> >> >>> being in the "documents" folder, but windows does not seem to
>> >> >>> recognize
>> >> >>> them.
>> >> >>> This only happens with Excel files. If I create a new Excel file,
>> >> >>> I
>> >> >>> can
>> >> >>> open it by opening the application and going to the place that
>> >> >>> shows
>> >> >>> the
>> >> >>> last
>> >> >>> documents opened, but can not open it from the "documents" folder.
>> >> >>> I
>> >> >>> tried
>> >> >>> putting the Excel files in a different folder, but can't open them
>> >> >>> still.
>> >> >>>
>> >> >>> I dragged and dropped the files from the "documents" folder, put
>> >> >>> them
>> >> >>> in
>> >> >>> a
>> >> >>> flash drive and was able to open them in another computer.
>> >> >>>
>> >> >>> If I receive an Excel file over the Internet, I can't open it
>> >> >>> either.
>> >> >>> I
>> >> >>> tried restoring my system, but this did not work either.
>> >> >>>
>> >> >>> I'll greatly appreciate any help that I can get.
>> >> >>
>> >> >>
>> >> >
>> >>
>> >> >>
>> |
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