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Old 03-22-2008   #5 (permalink)
SStone


 
 

Re: can't reply, forward or send attachments

Thanks for saving me from the hotfix. Wanted to ask here first.
Just checked with RR tech support. They don't block any ports and don't
switch over. I had them check my settings last night and everything is
working when I use their ISP webmail, but I just prefer the MS product so I'm
determined to work this out.

"robertmiles@xxxxxx" wrote:
Quote:

>
> "SStone" <SStone@xxxxxx> wrote in message
> news:C3045415-6F51-4146-AC38-AE3281AF45B3@xxxxxx
Quote:

> > Thought it was all fixed. Changed to CA antivirus. I'm now able to create
> > and
> > send messages, but can't reply or forward or send attachment.
> > Do I need to download the file that fixes messages stuck in the outbox?
> > The
> > symptoms described on the support page are accurate, except I am able to
> > move
> > messages from my outbox to drafts folder and I can delete messages from my
> > outbox.
> > Error message:
> > Your server has unexpectedly terminated the connection. Possible causes
> > for
> > this include server problems, network problems, or a long period of
> > inactivity. Subject 'Re: Email issues?', Account:
> > 'pop-server.stny.rr.com',
> > Server: 'smtp-server.stny.rr.com', Protocol: SMTP, Port: 25, Secure(SSL):
> > No,
> > Error Number: 0x800CCC0F
>
> That hotfix is seldom needed unless you have at least one message in some
> folder that refuses to move to another folder or delete.
>
> You may want to check if you have the correct setup for a Roadrunner
> account:
>
> <http://help.rr.com/AA/rrwho.aspx?ReturnUrl=%2fHMSLogic%2femail_help_topic.aspx%3ftopic%3dE%2bmail&topic=E+mail>
>
> Does your connection to that server cross over from one internet provider's
> equipment to another's before it reaches the server? If so, such
> connections
> to port 25 are often blocked to cause trouble for spammers.
>
>
>
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