Hi,
The hardware. A new system that freezes "out of the box" should be returned
as defective to the manufacturer. It could the memory, the motherboard, the
power supply, the processor, or anything else, but that's immaterial - it
needs to be sent back for warranty replacement.
--
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help -
www.rickrogers.org
My thoughts
http://rick-mvp.blogspot.com
"Mike" <mgfink@xxxxxx> wrote in message
news:1cjFj.151$jr1.76@xxxxxx
Quote:
> Hello,
>
> I recently purchased a HP a6200n which works relatively well. The only
> complaint is that frequently (at least once daily) the system will lock
> up. When this occurs the only way out is to hold the power button down
> and reboot.
>
> When the system locks, the screen will actually freeze the contents and
> make it appear somewhat 'snowy'. This happened on a factory system OUT OF
> THE BOX. So I know this wasn't due to application software I loaded on
> top and I doubt very much it was a virus the system picked up.
>
> Since this started I have done a full virus scan and also have reviewed
> the event logs after each fail and nothing in there is obvious. There's
> an 'unexpected reboot' message there from my forced power down.
>
> I've gone to nVidia to download the latest nForce 430 drivers which has
> not helped. It seems ahead of what MS is pushing as the version I have is
> dated 12/07 and the auto updates are telling me to pick up a 7/07 version.
>
> I've also loaded SP1 and all of the HP/MS updates a person can handle. Has
> anyone experienced this or have any suggestions on what might be the next
> thing to look at?
>
> Thanks!