"Mike" <mgfink@xxxxxx> wrote in message
news:1cjFj.151$jr1.76@xxxxxx
Quote:
> Hello,
>
> I recently purchased a HP a6200n which works relatively well. The only
> complaint is that frequently (at least once daily) the system will lock
> up. When this occurs the only way out is to hold the power button down
> and reboot.
>
> When the system locks, the screen will actually freeze the contents and
> make it appear somewhat 'snowy'. This happened on a factory system OUT OF
> THE BOX. So I know this wasn't due to application software I loaded on
> top and I doubt very much it was a virus the system picked up.
>
> Since this started I have done a full virus scan and also have reviewed
> the event logs after each fail and nothing in there is obvious. There's
> an 'unexpected reboot' message there from my forced power down.
>
> I've gone to nVidia to download the latest nForce 430 drivers which has
> not helped. It seems ahead of what MS is pushing as the version I have is
> dated 12/07 and the auto updates are telling me to pick up a 7/07 version.
>
> I've also loaded SP1 and all of the HP/MS updates a person can handle. Has
> anyone experienced this or have any suggestions on what might be the next
> thing to look at?
>
> Thanks!
Too new to fool around with--send it back for a replacement. Let the vendor
have the headache of finding out what's wrong. I got a replacement Dell
when the on-line rep couldn't come up with a fix for the problem I was
experiencing. His comment "too new to start replacing parts, we'll send put
an exchange." Had it within 2 days--no more problems.
MLD