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Old 03-23-2008   #7 (permalink)
mkuenne
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Re: Can print documents, but not photos? Help please.

Quote:
dcoaster
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I have Vista Home Premium and a HP 2610 all-in-one printer. Just recently, I
noticed it will not print photos from any program (Windows Explorer, Photo
Gallery, Paint Shop Pro, etc), yet it will print documents from Word or
Firefox. For example, if I'm in Explorer and double click a picture file and
click print, I select the printer and click "print" yet the printer doesn't
do anything. I do notice however that once I click print an icon comes up on
the system tray that says "0 documents pending for (user name)". Shouldn't
that mean "1 document pending"? I used to be able to print photos so this
isn't a problem with the printer or driver (or at least it shouldn't be?)

First, I made sure I used the correct 4x6 photo paper and all settings were
correct. Didn't work. I made sure I had the latest driver from HPs website.
Didn't work. Next, I uninstalled everything and started over. Didn't work.
Next, I hard resetted the printer. Didn't work. Tried a new beta version of
HP Photosmart software. Didn't work. So I'm lost. It's got to be something
with Vista, but what is it? HP has no idea.

Thanks for any help.
I am having the same issue and I can't seem to resilve it! Regular documents print fine, but I can't print 4x6 photos. I have a Photosmart 2610. I reinstalled updated drivers and everything. Did you ever find a solution?

Thanks!