Rick,
I have had the same problem upon trying to boot my machine. I tried the
installation DVD and ran Startup repair. The program said it was repaired but
I can not boot and get nothing but a blank light blue screen. I tried
re-running the Startup repair program from the DVD again and it says that
everything is fine. Still can not boot. In addition, from the installation
DVD I can not get a command prompt that allows me to get to the C: drive on
the machine. In addition, after installing SP1 all of my restore points are
gone and so I can not restore either. Help would be appreciated as this is my
office machine.
Bruce
"Rick Rogers" wrote:
Quote:
> Hi,
>
> Probably the best thing to do would be to load the Vista DVD and boot from
> it, then run a startup repair. The error is indicating that there is a
> problem with the file that Vista uses to load the operating system. You
> won't be able to successfully access any mode until it is repaired.
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "Ole" <Ole@xxxxxx> wrote in message
> news:54D1EF01-6E4F-48F5-BFDE-ABFB8A84C0D6@xxxxxx Quote:
> > Hello all. I have a problem that I need help with.
> > My elderly Mother's Vista PC isn't working, and as she relies on this for
> > shopping etc I need to get it working (I am several hundred miles from
> > her).
> > The PC tried to install the latest Vista updates (20/2/2008) but upon
> > restart she gets the message "Windows failed to restart - a recent
> > hardware/software change may be the cause - File
> > windows\system32\winload.exe
> > "The selected file could not be loaded".
> > She doesn't have a start in "normal mode" option.
> > I have walked her through trying system repair/restore using the Vista
> > installation Cd, but after trying to restore she gets the message; "system
> > restore failed due to an unspecified error;
> >
> > "cannot create a file when that file already exists" (0x800700b7)
> >
> > We have tried 3 different restore points with the same result.
> > Can anyone help on this?
> >
>
>