Rick,
I have now determined that Vista has loaded but it will not display the
desktop. If I use Ctl-Alt-Delete I get a screen that allows me to change
password (this function works) Log off or shutdown or reboot (all of these
work) but desktop will not display and task manager button just gives a blank
blue screen like the missing desktop screen. How do I fix this problem.
Bruce
"Bruce" wrote:
Quote:
> Rick,
> I have had the same problem upon trying to boot my machine. I tried the
> installation DVD and ran Startup repair. The program said it was repaired but
> I can not boot and get nothing but a blank light blue screen. I tried
> re-running the Startup repair program from the DVD again and it says that
> everything is fine. Still can not boot. In addition, from the installation
> DVD I can not get a command prompt that allows me to get to the C: drive on
> the machine. In addition, after installing SP1 all of my restore points are
> gone and so I can not restore either. Help would be appreciated as this is my
> office machine.
>
> Bruce
>
> "Rick Rogers" wrote:
> Quote:
> > Hi,
> >
> > Probably the best thing to do would be to load the Vista DVD and boot from
> > it, then run a startup repair. The error is indicating that there is a
> > problem with the file that Vista uses to load the operating system. You
> > won't be able to successfully access any mode until it is repaired.
> >
> > --
> > Best of Luck,
> >
> > Rick Rogers, aka "Nutcase" - Microsoft MVP
> > http://mvp.support.microsoft.com/
> > Windows help - www.rickrogers.org
> > My thoughts http://rick-mvp.blogspot.com
> >
> > "Ole" <Ole@xxxxxx> wrote in message
> > news:54D1EF01-6E4F-48F5-BFDE-ABFB8A84C0D6@xxxxxx Quote:
> > > Hello all. I have a problem that I need help with.
> > > My elderly Mother's Vista PC isn't working, and as she relies on this for
> > > shopping etc I need to get it working (I am several hundred miles from
> > > her).
> > > The PC tried to install the latest Vista updates (20/2/2008) but upon
> > > restart she gets the message "Windows failed to restart - a recent
> > > hardware/software change may be the cause - File
> > > windows\system32\winload.exe
> > > "The selected file could not be loaded".
> > > She doesn't have a start in "normal mode" option.
> > > I have walked her through trying system repair/restore using the Vista
> > > installation Cd, but after trying to restore she gets the message; "system
> > > restore failed due to an unspecified error;
> > >
> > > "cannot create a file when that file already exists" (0x800700b7)
> > >
> > > We have tried 3 different restore points with the same result.
> > > Can anyone help on this?
> > >
> >
> >