Rick,
Thank you for the quick response. Unfortunately for me Task Manager will not
open, I get another blue screen when I try to open the Task Manager. The only
windows that work is the one to change password, etc.
I can get to the C: drive from the cmd prompt on the Bootrec.exe containing
install disk I downloaded. Is there any way to access regedit from the cmd
prompt? I haven't used DOS in years so I am very rusty on cmd line work.
Thanks.
Bruce
"Rick Rogers" wrote:
Quote:
> Hi Bruce,
>
> This should help:
>
> Hit ctrl+shift+escape to open Task Manager. On the applications tab, click
> 'new task'. Type regedit and click ok, the continue at the prompt.
>
> Expand the keys in the left pane by clicking the triangles at left to reach
> this key:
>
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
>
> Click on this key and locate the 'shell' string in the right pane. Double
> click it, replace the contents with just
>
> explorer.exe
>
> Click ok, then close the registry editor and reboot the machine.
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "Bruce" <Bruce@xxxxxx> wrote in message
> news:5BB8AE04-7B42-433B-8A2F-350AB2584B91@xxxxxx Quote:
> > Rick,
> > I have now determined that Vista has loaded but it will not display the
> > desktop. If I use Ctl-Alt-Delete I get a screen that allows me to change
> > password (this function works) Log off or shutdown or reboot (all of these
> > work) but desktop will not display and task manager button just gives a
> > blank
> > blue screen like the missing desktop screen. How do I fix this problem.
> > Bruce
> >
> > "Bruce" wrote:
> > Quote:
> >> Rick,
> >> I have had the same problem upon trying to boot my machine. I tried the
> >> installation DVD and ran Startup repair. The program said it was repaired
> >> but
> >> I can not boot and get nothing but a blank light blue screen. I tried
> >> re-running the Startup repair program from the DVD again and it says that
> >> everything is fine. Still can not boot. In addition, from the
> >> installation
> >> DVD I can not get a command prompt that allows me to get to the C: drive
> >> on
> >> the machine. In addition, after installing SP1 all of my restore points
> >> are
> >> gone and so I can not restore either. Help would be appreciated as this
> >> is my
> >> office machine.
> >>
> >> Bruce
> >>
> >> "Rick Rogers" wrote:
> >>
> >> > Hi,
> >> >
> >> > Probably the best thing to do would be to load the Vista DVD and boot
> >> > from
> >> > it, then run a startup repair. The error is indicating that there is a
> >> > problem with the file that Vista uses to load the operating system. You
> >> > won't be able to successfully access any mode until it is repaired.
> >> >
> >> > --
> >> > Best of Luck,
> >> >
> >> > Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> > http://mvp.support.microsoft.com/
> >> > Windows help - www.rickrogers.org
> >> > My thoughts http://rick-mvp.blogspot.com
> >> >
> >> > "Ole" <Ole@xxxxxx> wrote in message
> >> > news:54D1EF01-6E4F-48F5-BFDE-ABFB8A84C0D6@xxxxxx
> >> > > Hello all. I have a problem that I need help with.
> >> > > My elderly Mother's Vista PC isn't working, and as she relies on this
> >> > > for
> >> > > shopping etc I need to get it working (I am several hundred miles
> >> > > from
> >> > > her).
> >> > > The PC tried to install the latest Vista updates (20/2/2008) but upon
> >> > > restart she gets the message "Windows failed to restart - a recent
> >> > > hardware/software change may be the cause - File
> >> > > windows\system32\winload.exe
> >> > > "The selected file could not be loaded".
> >> > > She doesn't have a start in "normal mode" option.
> >> > > I have walked her through trying system repair/restore using the
> >> > > Vista
> >> > > installation Cd, but after trying to restore she gets the message;
> >> > > "system
> >> > > restore failed due to an unspecified error;
> >> > >
> >> > > "cannot create a file when that file already exists" (0x800700b7)
> >> > >
> >> > > We have tried 3 different restore points with the same result.
> >> > > Can anyone help on this?
> >> > >
> >> >
> >> > >
>