Rick,
Thank you for the best laugh I have had since this situation started. Not
realizing that there are a multitude of blue screens my first thought was it
was between a Caribbean and a Kingfisher Blue LOL.
The right "arrow | enter" does not do anything so I am guessing it is not a
secure deskstop blue screen. Additional input most welcome.
Thanks,
Bruce
"Rick Rogers" wrote:
Quote:
> Hi,
>
> What sort of blue screen? The secure desktop one or a stop error? For the
> secure desktop, just push the right arrow once and hit <enter>.
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "Bruce" <Bruce@xxxxxx> wrote in message
> news:3637AECC-3AD8-479E-BC80-37B8867F5D58@xxxxxx Quote:
> > Rick,
> > Thank you for the quick response. Unfortunately for me Task Manager will
> > not
> > open, I get another blue screen when I try to open the Task Manager. The
> > only
> > windows that work is the one to change password, etc.
> > I can get to the C: drive from the cmd prompt on the Bootrec.exe
> > containing
> > install disk I downloaded. Is there any way to access regedit from the cmd
> > prompt? I haven't used DOS in years so I am very rusty on cmd line work.
> > Thanks.
> > Bruce
> >
> > "Rick Rogers" wrote:
> > Quote:
> >> Hi Bruce,
> >>
> >> This should help:
> >>
> >> Hit ctrl+shift+escape to open Task Manager. On the applications tab,
> >> click
> >> 'new task'. Type regedit and click ok, the continue at the prompt.
> >>
> >> Expand the keys in the left pane by clicking the triangles at left to
> >> reach
> >> this key:
> >>
> >> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
> >>
> >> Click on this key and locate the 'shell' string in the right pane. Double
> >> click it, replace the contents with just
> >>
> >> explorer.exe
> >>
> >> Click ok, then close the registry editor and reboot the machine.
> >>
> >> --
> >> Best of Luck,
> >>
> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> http://mvp.support.microsoft.com/
> >> Windows help - www.rickrogers.org
> >> My thoughts http://rick-mvp.blogspot.com
> >>
> >> "Bruce" <Bruce@xxxxxx> wrote in message
> >> news:5BB8AE04-7B42-433B-8A2F-350AB2584B91@xxxxxx
> >> > Rick,
> >> > I have now determined that Vista has loaded but it will not display the
> >> > desktop. If I use Ctl-Alt-Delete I get a screen that allows me to
> >> > change
> >> > password (this function works) Log off or shutdown or reboot (all of
> >> > these
> >> > work) but desktop will not display and task manager button just gives a
> >> > blank
> >> > blue screen like the missing desktop screen. How do I fix this problem.
> >> > Bruce
> >> >
> >> > "Bruce" wrote:
> >> >
> >> >> Rick,
> >> >> I have had the same problem upon trying to boot my machine. I tried
> >> >> the
> >> >> installation DVD and ran Startup repair. The program said it was
> >> >> repaired
> >> >> but
> >> >> I can not boot and get nothing but a blank light blue screen. I tried
> >> >> re-running the Startup repair program from the DVD again and it says
> >> >> that
> >> >> everything is fine. Still can not boot. In addition, from the
> >> >> installation
> >> >> DVD I can not get a command prompt that allows me to get to the C:
> >> >> drive
> >> >> on
> >> >> the machine. In addition, after installing SP1 all of my restore
> >> >> points
> >> >> are
> >> >> gone and so I can not restore either. Help would be appreciated as
> >> >> this
> >> >> is my
> >> >> office machine.
> >> >>
> >> >> Bruce
> >> >>
> >> >> "Rick Rogers" wrote:
> >> >>
> >> >> > Hi,
> >> >> >
> >> >> > Probably the best thing to do would be to load the Vista DVD and
> >> >> > boot
> >> >> > from
> >> >> > it, then run a startup repair. The error is indicating that there is
> >> >> > a
> >> >> > problem with the file that Vista uses to load the operating system.
> >> >> > You
> >> >> > won't be able to successfully access any mode until it is repaired.
> >> >> >
> >> >> > --
> >> >> > Best of Luck,
> >> >> >
> >> >> > Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> >> > http://mvp.support.microsoft.com/
> >> >> > Windows help - www.rickrogers.org
> >> >> > My thoughts http://rick-mvp.blogspot.com
> >> >> >
> >> >> > "Ole" <Ole@xxxxxx> wrote in message
> >> >> > news:54D1EF01-6E4F-48F5-BFDE-ABFB8A84C0D6@xxxxxx
> >> >> > > Hello all. I have a problem that I need help with.
> >> >> > > My elderly Mother's Vista PC isn't working, and as she relies on
> >> >> > > this
> >> >> > > for
> >> >> > > shopping etc I need to get it working (I am several hundred miles
> >> >> > > from
> >> >> > > her).
> >> >> > > The PC tried to install the latest Vista updates (20/2/2008) but
> >> >> > > upon
> >> >> > > restart she gets the message "Windows failed to restart - a recent
> >> >> > > hardware/software change may be the cause - File
> >> >> > > windows\system32\winload.exe
> >> >> > > "The selected file could not be loaded".
> >> >> > > She doesn't have a start in "normal mode" option.
> >> >> > > I have walked her through trying system repair/restore using the
> >> >> > > Vista
> >> >> > > installation Cd, but after trying to restore she gets the message;
> >> >> > > "system
> >> >> > > restore failed due to an unspecified error;
> >> >> > >
> >> >> > > "cannot create a file when that file already exists" (0x800700b7)
> >> >> > >
> >> >> > > We have tried 3 different restore points with the same result.
> >> >> > > Can anyone help on this?
> >> >> > >
> >> >> >
> >> >> >
> >>
> >> >
>