Hi I don't know why this site won't let me ASK a question.... I'm trying to
use my pc to send an email message to a cell phone....it's so much easier to
type on the pc keyboard. Any suggestions?
--
Sheri55
"Malke" wrote:
Quote:
> pjfelton wrote:
> Quote:
> > I have a brand new laptop with Vista Home Premium, and my daughter who
> > lives across the country just got her new desktop computer with Vista
> > Ultimate. She needs LOTS of help, but I have been unable to log into her
> > computer using
> > Remote Assistance. Using our cell phones I walked her thru the whole
> > process, but when I accept the invitation and use the password, it tells
> > me: "Remote Assistance cannot make the connection" (The person you are
> > trying to
> > help might have closed Remote Assistance) - which she insists she has not.
> > I sent her an invitation and she was able to remote into my computer.
> >
> > Question: Is my Vista Home Premium considered a "previous version" and
> > not compatible with her Ultimate?
>
> Compatibility isn't the issue. Routers, firewalls, etc. are the issue. Make
> it easy on both you and your daughter and don't bother with the built-in
> Remote Assistance. I use Team Viewer (www.teamviewer.com) to help my
> brother and other relations and it works perfectly. All the supportee has
> to do is double-click on the Team Viewer executable (nothing to install)
> and read you, the supporter, two sets of numbers which you plug into the
> supporter module and voila! you will then connect and be in control of the
> remote desktop. No messing about with static IPs, port forwarding, or any
> of that.
>
> I don't want to sound like I work for them because I don't; I've just had a
> very nice experience using their software. And best of all, Team Viewer is
> free for personal use.
>
> Malke
> --
> MS-MVP
> Elephant Boy Computers
> www.elephantboycomputers.com
> Don't Panic!
>