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Old 03-31-2008   #9 (permalink)
zachd [MSFT]


 
 

Re: SP1 doesn't fix "Windows Explorer has stopped responding." Ready to put my fista through vista!

Quote:

> but it's not like Windows Explorer is being closed by malware.
That depends on your definition of "mal", of course. =)
Quote:

> Would it bother to report the crash if that were the case?
Yes. It would still be important to do so.
Quote:

> I would expect it to handle itself a little better given all the
> security and UAC
At some point you have to be allowed/trusted to install software that you in
turn trust, though.


If I bet you that you had HHD Software's Hex Editor on your system, would I
be right? I'm betting strongly that that's on your system. What do they
say about this crash?

If you remove that Hex Editor from your system, does this crash go away? I
bet it does. =)

Cheers,
-Zach
--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

<boeroboy@xxxxxx> wrote in message
news:16a45e9f-a798-4006-b817-80840d9dd265@xxxxxx
Quote:

> Sorry I missed this. And I hate to be a brat in this post. I'm
> settling down now (breathe..) haha. Interestingly enough, the bucket
> changed after Vista. Not sure if there is a different checksum
> involved or what, but before SP1 the info was:
> Problem signature
> Problem Event Name: APPCRASH
> Application Name: Explorer.EXE
> Application Version: 6.0.6000.16549
> Application Timestamp: 46d230c5
> Fault Module Name: ntdll.dll
> Fault Module Version: 6.0.6000.16386
> Fault Module Timestamp: 4549bdc9
> Exception Code: c0000005
> Exception Offset: 00042e7b
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 1033
> Additional Information 1: 8d13
> Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
> Additional Information 3: 8d13
> Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
>
> Extra information about the problem
> Bucket ID: 529202582
>
>
> After SP1:
> Problem signature
> Problem Event Name: APPCRASH
> Application Name: explorer.exe
> Application Version: 6.0.6001.18000
> Application Timestamp: 47918e5d
> Fault Module Name: ntdll.dll
> Fault Module Version: 6.0.6001.18000
> Fault Module Timestamp: 4791a7a6
> Exception Code: c0000005
> Exception Offset: 00047dd2
> OS Version: 6.0.6001.2.1.0.768.3
> Locale ID: 1033
> Additional Information 1: fd00
> Additional Information 2: ea6f5fe8924aaa756324d57f87834160
> Additional Information 3: fd00
> Additional Information 4: ea6f5fe8924aaa756324d57f87834160
>
> Extra information about the problem
> Bucket ID: 636205138
>
> Thanks
> J
>
Quote:

>> What's the fault information for this crash according to the Problem
>> Reports
>> and Solutions Center control panel?
>> http://zachd.com/pss/pss.html#bucket
>> will help you look that up if you don't know how.

My System SpecsSystem Spec