The computer is a Intel Celeron, 32-bit operating system and 2037 Ram.
It has Windows Vista Home Basic.
The main issue is that in the server we have a program that we record calls
that we receive or make to clients. These are then save into an SQL query in
the server (which I think is part of the program that record the information
from clients).
When I try to install the program from the server to the computer, it just
freezes.
Furthermore when I try getting documents or data that we have in the server,
it takes 10-15 minutes at least to appear.
We connected a laptop with Windows XP and data was taken from the server in
seconds.
Dell gave me a patch "KB931770", however when I try running this in the
computer, it says error code 40. Dell sent a new computer and the same error
appears (error code 40).
Please let me know if you need further information.
Thanks
Javier
"Malke" wrote:
Quote:
> Javier A wrote:
> Quote:
> > At work I got a new computer with Window Vista, this was connected to the
> > server but it simple does not respond whenever I try to get any data or
> > move a file from the server to the vista computer. Dell sent a new
> > computer, furthermore many IT personnel from the place that I work had
> > check the computer and all got to the answer that is a Vista problem.
> > I was given a patch KB Article Number(s): 931770, which does not work, as
> > it says that the file is corrupted.
> >
> > Does anyone now how to solve this problem. Does anyone know how I can
> > return Window Vista to microsoft and get XP back.
>
> You haven't given us any hard information about your computer or the server
> so I can't address any of those issues.
>
> However, I gather that your question really is how you can get XP. Since
> this is a Dell computer, contact Dell and have them replace this new
> computer with one running XP. Microsoft isn't involved in this transaction
> in any way.
>
> Malke
> --
> MS-MVP
> Elephant Boy Computers
> www.elephantboycomputers.com
> Don't Panic!
>