hazymat

Russ Valentine

Your reponses to this query have left a bitter taste in my mouth. So much so that I simply had to register for this forum to post a rebuttal.

There's one thing I can't stand more than people who are rude and condescending, and that is people who are rude, condescending, and can't read the question properly.

Ilene's initial post was CRYSTAL clear. No clarification was needed. It started with a succinct question, then proceded to state the general goal.

Anybody with half a brain cell could see that the aim was not about the functionality of scanning to PDF, but rather to find the option to scan to multiple files.

How could Irene have put it more clearly? All the information was there.

After reading Ilene's surprisingly gracious response, you then continued to labor on a point that was subsequently PERFECTLY clarified as being irrelevant by Ilene's response. (A shame you didn't twig after the first post let alone the subsequent one.)

And your parting shot?

Firstly, you use "quotation marks" as if to say this software is not a product - well, it IS a product. A product isn't just something you sell in the shops.

Secondly, you incorrectly state that Windows Fax and Scan was not meant to replace the functions of any scanner's software. Excuse me? That is precisely what it does, and what it was designed for.

The reason I hit this page was thanks to Google; I was having the same problem, and no the 'Help' pages, that is to say the product help pages that accompany the Windows Fax and Scan product, did NOT answer this query.

I've never read such a horrible, incoherent, dismissive, and factually incorrect set of responses as yours. You should be utterly ashamed of yourself. Call yourself an MVP, how odious.