I am having the exact same problem on an emachine; random "freezes" that last
up to a couple of minutes. I have AVG installed. Therefore, I would think
that Norton is NOT the cause of this issue on the original poster's machine.
Sure do wish this issue could be resolved as it is quite a head ache.
"Bob" wrote:
Quote:
> Norton is likely causing your problem.
>
> Replace Norton with the free AVG http://free.grisoft.com/ or Avast
> http://www.avast.com/eng/avast_4_home.html, and Windows Firewall and Windows
> Defender. Disabling Norton is not enough. You need to completely uninstall
> it. If it doesn't solve the problem, get rid of Norton anyway. Norton is
> known to cause many problems which don’t always appear immediately.
>
> Download and run the Norton Removal Tool.
>
> http://service1.symantec.com/SUPPORT...05033108162039
>
> It's called "360" because Symantec's goal is complete ownership of your
> computer, and with even less communication about what it's trying to do or
> ways to configure it than ever before (which would only interfere with its
> goal.) That, along with Symantec's famous technical support, makes Norton
> 360 a disaster that I would only install on Granny's computer if she was
> going to disinherit me.
>
> -------
> *Report back, please*
> [When responding to posts, please include the post(s) you are replying to so
> that others may learn and benefit from the issue]
>
> [How to ask a question]
> http://support.microsoft.com/kb/555375
>
> "Ed B." <EdB@xxxxxx> wrote in message
> news:924664D2-CE0D-4AAC-8004-F57662349891@xxxxxx Quote:
> >I apologize for the long post - I have been struggling with this problem
> >for
> > 9-months now. I continue to have a random 'freeze' problem with my Dell
> > 9200
> > computer that I noticed soon after I bought the computer in late June
> > 2007.
> > It runs Vista Business and I loaded Norton 360 on the first day. I have a
> > lot
> > of other software (e.g. Office 2007) but the problem does not appear to be
> > application based. The freezes occur intermittently and last 60-90 seconds
> > during which time I am unable to use the system. During the freeze, the
> > cursor will usually move and sometimes show an hour-glass but not always,
> > the
> > keyboard buffer appears to accept a few characters, and a print job
> > underway
> > will continue, but otherwise there is no indication that an app or
> > something
> > else is not responding. Also during the freeze, the clock will not update
> > but
> > the network (broadband) activity animation will show activity, and the
> > disk
> > activity light is solid (green) but without the typical sounds of disk
> > drive
> > activity - like it is doing a high priority continuous read or write.
> > After
> > the freeze, everything resumes normally without any messages.
> >
> > I have not been able to cause the freezes but they seem to happen more
> > frequently within an hour or two of rebooting and sometimes will happen
> > several times within a 5-10 minute time period. I have observed the freeze
> > with just Windows Task Manager on display but cannot tell what process(s)
> > may
> > be involved. I have also tried relocating the DVD cable to different SATA
> > connectors but that did not resolve the problem.
> >
> > Dell Tech Support was unable to diagnose the problem (including the 5-hour
> > hardware tests) and recommended that I reset the system to 'factory'
> > defaults
> > and rebuild the system. I have refused to do this (so far) because I know
> > it
> > will take a minimum of 16-hours of my time. If I have to do that to
> > resolve
> > the problem, I'll probably go back to XP-Pro... any ideas about what's
> > going
> > on and a resolution?
> >
>
>