Sorry HP only gave me the GPD files for inkjet devices.
--
Alan Morris
Windows Printing Team
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"Nosey" <Nosey@xxxxxx> wrote in message
news:E39042E2-4374-4945-BBD9-0A92CF01027C@xxxxxx
Quote:
> Hi Allan,
>
> I am writing to you because I have seen a few posts from you on the above
> issue.
>
> I have been onsite at a customer with the duplex issue.
> In short here is a breakdown of the issue:
>
> After the initial installation of a print queue with a HP CLJ 9500 PCL 5c
> driver there has been no reported issues. But after a while the duplex
> printing suddenly stopped working.
> When printing duplex via Office2000 the duplex function is somehow
> disrupted
> affecting all programs in windows. Only recover is re-install of print
> queue.
>
> I cannot get my head around this, as re-installing the print queue at the
> end-users PC does not solve this...
> I hope you might be able to help me.
>
> Server OS: Windows Server 2003 SP2
> Client OS: Windows XP SP2 with Microsoft Office 2000 SP3
>
> Thanks,
>
> David Gelfer-Jørgensen
> Support Manager
> SafeCom a/s
> Tempovej 16
> DK-2750 Ballerup
> Denmark
> Support: +45 4436 0740