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Old 04-05-2008   #1 (permalink)
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johnwillyums
johnwillyums


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Vista post SP1 can't see my external HDD-help!

Hi All,
Since I installed SP1 for Vista HP 64x I can no longer access my external hard drive/media player.
When I connect it via USB I get a message saying I need USB to IDE drivers. Windows then offers to search the internet etc but cannot find any. As a result Vista cannot see the drive and I am prevented from accessing nearly 300GB of my photos, music and movies.
This is a personal disaster. My best photographic work is on that drive.
I have had the drive for about a year and it worked perfectly before SP1. It's sold by a firm called Envizage but I believe they are just importers.
I contacted them and they replied that no drivers are required for Vista.
I was not even aware there was an IDE drive in there but I believe it is a 400GB Samsung. Can't check now obviously.
Can anyone help? Is it just me?

Thanks, John