| Quote: | johnwillyums |  | |
| Hi All,
Since I installed SP1 for Vista HP 64x I can no longer access my external hard drive/media player.
When I connect it via USB I get a message saying I need USB to IDE drivers. Windows then offers to search the internet etc but cannot find any. As a result Vista cannot see the drive and I am prevented from accessing nearly 300GB of my photos, music and movies.
This is a personal disaster. My best photographic work is on that drive.
I have had the drive for about a year and it worked perfectly before SP1. It's sold by a firm called Envizage but I believe they are just importers.
I contacted them and they replied that no drivers are required for Vista.
I was not even aware there was an IDE drive in there but I believe it is a 400GB Samsung. Can't check now obviously.
Can anyone help? Is it just me?
Thanks, John | |
| | |
John,
My best advise to you is to have the guru's at Microsoft work this out for you. Since it is an SP1 related issue, they will give you free tech support. Here's their website:
https://support.microsoft.com/oas/de...4&gprid=500921
I hope this helps.